Tire Works AZ 86426

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Kenneth Harris

Mike the manager was awesome. He was very helpful and informative. We walked told him what we needed and he gave use exactly that. We did not feel pressured in any way. We shopped around at other places, some prices we got were higher and some were lower. Mike sold us with his great personality and knowledge of what we were looking for. I would recommend tire works to anyone.

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Dean Ratliff

I made a appointment to have my oil changed, fuel filter changed and to be greased. I have a 6.6 deisel which I advised during making appointment. Arriving at appointment I was advised it would run right at $395. I asked why so much, counter clerk on changing fuel filter labor was $125. It's a spin on/off casing, right behind 2nd door on frame completely in the open. Finally they took off $50 for labor. I specifically asked for them to make sure it was greased. Upon inspection after arriving back home nothing had been greased. I called, manager said grease apparatus was broken and that should of been passed onto me. Then asked if I were local, I said yes 4 miles away, manager said come back they will get it done. Really your grease apparatus is broken? I went back, advised if grease apparatus was broken how are you going to grease it, Manager- we bought a new grease gun. High powered word grease apparatus turns into a grease gun. I said I was not very happy with everything that occurred. Can you believe the whole time I was in waiting room both counter personal and the manager never 9nce came back into the customer check in and 3 more customers came in whole I was there. 1 man needed a tire repair and the manager stated to him to come back in 3 hours. 3 hours is ridiculous for any tire repair. When I 1st made appointment I ask service rep doing my appointment if they wanted me to bring oil, filter and furl filter as I had them, he said no. We keep it all in stock here at the store. Upon making appointment they call out to have oil ect delivered. Don't lie to me guys, you need training on customer service. Then the service manager wrote down on a business card for $50 off, I asked 8f it went back on my card, oh no, its for next time. Highly doubtful I would ever go back. But I am calling corporate office today. I walked out to get my truck, man that needed tire repair said he would never come back, gosh guys, you suck

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Jean Hunt

Ted and Mike were very helpful, kind courteous very informative they treated me with dignity and respect to answered any questions I had they changed my tire in little amount of time. I don’t remember the young man’s name who changed the Tire. I did not meet him, but I’ve been to Tire Works In Bullhead and all the gentlemen there as well are excellent. I would recommend Tire works to everybody and yes, I posted on Facebook so all my friends family could see what a wonderful job these men do there.