Auto Tech Towing & Impound 71360

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Santana Washington

THIS COMPANY IS BOLDLY RACIST!!! To explain briefly what I just went through 4/22, went there for something very minor to have my belts changed paid close to 300$ just to take my car to have a oil changed today (Vaughn) 4/23 & they tell me the belt was damaged. Right away I then reached out to (Auto Tech) to explain to the them the situation. The owner immediately had an attitude and would not let me get a word in and started to look for other people to blame, then hung up in my face. I called back just for her to hang up yet again. Sadly no resolution was offered. I WOULD NOT RECOMMEND THIS PLACE TO ANYONE NO MATTER THE ISSUE, SAVE YOUR MONEY CS YOU WILL REGRET IT LIKE I AM NOW!!

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Nikayla Williams

If I could give this place negative stars I would. My dad took my car here because it’s close to the house and we didn’t want it towed to a further shop. He drove my car here for a diagnostics and left it there and explained clearly not to fix anything without speaking to him. After not hearing back for 24 hours he went back to see what the status was. They said they hadn’t figured it out so he asked for the keys back. They directed him to another lady to receive the keys and she asked him to wait and proceeded to have what seemed like a personal conversation on the phone while two other workers sat there doing nothing. After 10 minutes he requested the keys again because he felt like they were holding them hostage. The lady said they couldn’t give him the keys because the mechanic may had started working on it and they would have been liable if he took something apart and it wasn’t put back right. He asked why would they start working without his permission. He asked for the keys again and stated he would do business elsewhere. At this point the employees went to the back to talk amongst themselves. When they came back they told him it would be $95 for the diagnostic, despite them never disclosing to him that there was a fee for a diagnostic. We believe they charged him only after they realized he didn’t want to do business with them. STAY AWAY FROM THESE SCAMMERS.

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Roman Weir

Yes I'm very pleased with Auto tech. Mr. Steve and his staff are amazing. Thank you so much And they do a Excellent job and get things done. And ms Bianca she's doing a great job She Gives me all the updates and everything They are doing and when they are going it. and gives me the results When they get done Or need to address a problem .great job Bianca great job Auto tech..