Sales people appear to not be interested in sales from the online request page of their website. I inquired about several parts and never heard back. After a couple days, I sent an email asking for an update? I thought maybe they would mention the name of the parts that I asked about, during their reply. What I got was an email with not much more than the word 'no'. Totally lacking concern and showing poor professional customer service is my view of this place.

Worst customer service skills ever, very unprofessional and not knowledgeable about they’re own products. Lies about what’s on the yard so they don’t have to WORK !

The staff was great over the phone. Because I had a two hour dive to get there, they volunteered to take pics of the parts I wanted prior to my drive, and sent them to me. This gave me great peace of mind in knowing I wasn't wasting time and gas going to get them. They were very patient with me, as that encouraged me to start adding parts to my list. This will become a go-to spot for me when looking for some hard to find parts.

They help me but they didn't have the part they had the part but when I called them they told me they had a part for my car and then when I get there they don't have the party for my car they don't sell it.

I ordered front and rear drivers side doors from here for an Acura TL. I spoke to Russell and had him describe the doors to the best of his ability, as well as having him explain their packing procedures in shipping these to me from NC to MS. I got them in today, and i must say that they are better than expected. Packing was good. The shipping time was crazy fast too. These doors are a 9.5 out of 10 and I couldn't be happier with the product and service. Russell is about as nice of guy as you could ask for. This place is the ONLY go to for Acura and Honda parts in my opinion, and they certainly deserve this 5 star rating!

Verry bad customer service, the seller just focused on your money, not even for a second on your needs. the remarks was, YOU ARE BUYING ON A SALVAGE YARD, meaning he just doesn't care. but thank you. the way he's acting the Owner of the business is gonna a lot of one time customers. l spent $572.45 first and last.

Totally worth the trip!! Had been looking for a rocker skirt for an older model Honda Oddessy at all the local salvage yards and online. Called and they had it and was able to inspect it prior to purchase. Great plus since you never know what you are getting online. Well organized and not a long wait to be serviced. Friendly and helpful staff.

I've been going here for years. Russell will be a HUGE help if ya need it. These guy are the Charlotte area KINGS of used Honda parts. So knowledgeable, when you go to ask for a part that you don't know by name, they actually read your mind and know the name of the part, they name it before you can even explain what it is. Even better, they always have the Honda parts you need in stock. Just recently I came and didn't have enough money for both parts so they cut me a deal, I was like 15 bucks short. Nice guys, real good southern folk. I'm from New York so it's charming when you meet real kind, helpful, welcoming southerners who use words like "Kin" instead of family etc. Really cool place too. Don't expect it to be some shiny fancy place. This is a graveyard for old cars, and has that welcoming smell of grit and grease. Apparently they're remodeling, but if I were Beavers, I wouldn't change a thing. When my engine died a few years ago on my wife's CRV, they even gave me a nice amount of cash for it. The ONLY suggestion I have, if you're a lady or you live in Charlotte or are coming from afar(which I assume most do, it's in the sticks) you'll want to use the restroom elsewhere. A place with all dudes like this well, you know how that goes. Great place. Five stars every time!

I recommend this establishment, quality parts, reasonable prices, great customer service. Always a go to for those hard to locate parts.

Great food , Good people and Excellent service ! Always crowded though Expect some waiting time to be seated