Boots & Hanks - Towing & Recovery/ Truck Parts PA 18504

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Jeffrey Houser

I was searching everywhere online for a Detroit DD15 engine and was honestly getting frustrated with the high prices and lack of clear communication—until I came across Boots & Hanks Truck Parts. Not only were they thousands of dollars cheaper than anyone else online, but the entire experience was next-level. I called the office and spoke with a very kind and knowledgeable woman—I believe her name was Pilar—who immediately sent me a detailed video of the exact engine. She took the time to walk me through everything, answered all my questions with patience, and made me feel confident in the purchase. Her compassion and professionalism were a breath of fresh air. I paid right over the phone, and within 5 days, the engine was delivered with free shipping—faster than I expected. We got it installed and it fired right up and ran perfectly with no issues at all. I’ve dealt with other parts centers in the past and had nothing but headaches—late shipping, broken promises, and questionable quality. Boots & Hanks was the complete opposite. This was by far the best experience I’ve ever had buying truck parts. They are amazing and I highly recommend them to anyone in the market. I won’t go anywhere else now. Thank you, Boots & Hanks!

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Sunny Jo

⭐⭐⭐⭐⭐ A lifesaver when I needed it most! My rig broke down right in the middle of the interstate near Scranton, and I was in a really tough spot. I called Boots & Hanks and within 15 minutes, they were already at the scene. That kind of response time is almost unheard of in this business. Not only did they get me safely off the road, but they had me back at their garage and fully fixed up within just a few hours. The service was fast, professional, and honestly—perfect. I’ve dealt with other shops in the past that took advantage of stranded truckers, jacking up prices and dragging their feet just to squeeze every dime out of you. Boots & Hanks are the complete opposite. They were honest, incredibly fair with their pricing, and treated me with real respect. The customer service was top-tier from start to finish—friendly, helpful, and straightforward. If you’re ever in a jam, especially on the road, these guys are an absolute godsend. I can't recommend them enough. You can trust Boots & Hanks to take care of you without the runaround.

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natasha hillocks

Was stuck in mud and another tow truck company stopped to "help". The guy from the other company told me that my stuck vehicle could be a police matter and that it can be considered an accident so it is best if I pay him $3000 to get it towed to a truck stop. All lies. THANKFULLY Boot and Hanks showed up and displayed a level of integrity that was commendable.Their price was reasonable, the friendly customer service was excellent and the driver went above and beyond to help. In a situation that could've been an opportunity to capitalize on distress, they were honest and transparent. Recommend them without hesitation.