Morgan Highway Auto Parts PA 18508

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Riah Davis

Absolutely run away from this place!!!! I ordered a part for my vehicle I received the WRONG PART when returning the part they didn’t give me a full refund when I called about they return policy they put me on hold 2x once for 15 minutes another for 10 mins when I called a 3rd time I asked to speak to a manager who wouldn’t give me his name wouldn’t even answer if he’s the manager demanded my name though told me they do no refunds & hung up on me. I had questions & got nothing but absolute rudeness. Recommending to everyone I know not to use this place. Picture attached is my radiator with the new one I had bought on top of it. CLEARLY YOU CAN SEE THE PART I WAS GIVEN IS TO SMALL & NOT THE SAME!!!<br><br>Update to owner. I was very nice on the phone all 3x I called. However I was treated rudely by a man who wouldn’t give me his name so I knew who I was speaking to who told me you don’t do refunds & hung up. All the information was given correctly. As for when the part got returned I had someone else do it due to me having to work when I got my receipt & money back I wasn’t given the the full amount I wasn’t even told told how the return policy is when I went & got the part from pick up which is why when I called trying to figure out why money is missing to see what happened I was completely shocked with how I was treated as a paying customer. This is the 1st time I ever had an issue buying a part from any car parts place/ manufacturer. I don’t think I will ever be back or recommend anyone in the future to go here since I was never told/explain how a return policy works here and was treated so rudely when trying to figure out what had happened. The radiator was roughly $180 it was $174.86 I believe & was only given back $100 what I needed to know & understand was why $74 was taken from it, even for a return fee/shipping fee as you just stated seems very high but if that’s where it went thank you for clearly it up now instead of when I was trying to understand the day of.

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Logan Ogden

Huge yard. I mean huge. It was a 10 minute walk up a mountain to the Honda section. They have everything you could possibly need. But pricing is too expensive for a junk yard IMO. Front desk guy looked up NEW CONDITION prices on EBay/ other websites and cut about half off the price. It doesn’t make sense to me that I was being charged half to get my own part that was USED. I asked about getting emblems or trim pieces to which he said I couldn’t get. He said he wanted them still on there for when the parts sells whole. Which I do understand- to an extent. To be specific, I asked about an emblem off of a DAMAGED tailgate. He said I couldn’t get it. And I said that the tailgate is destroyed. He insisted he will sell it which is highly unlikely lol. I honestly could have gotten so much stuff but I ended up not due to pricing. All in all, it’s a great yard and I had a decent experience, it’s just way to expensive to make the trip, bring your tools, find the car, pull your part, and then get overcharged.

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Michelle

The worst experience I've had over the phone. I live an hour away, was trying to see if the parts I needed for my car where available. The guy was inpatient, I understand that he was alone but he really didn't want to attend to me & told me call the dealership & just hung up on me very rude & disrespectful. Wil never call them again. Also will let others know the poor customer service this places has. If I could've gave 0 stars I would of.