Denaples Auto Parts 18512

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Brandon Vansplinter

I run a Automotive repair shop and offer mobile mechanic services. I had to go install an alternator on a 2014 Ford fusion 1.6L turbo. Well I asked the lady what engine she had because she wanted to go with a used alternator that cost $60. ( Can't blame her when a new one was no cheaper than $379 ) Well she told me a 2.0L and as I stated it was really 1.6L. So I get the alternator off and notice it's wrong. Usually you buy it and it's yours. No Refunds. So I called Denaples Auto parts up and took a shot in the dark to see if they couldn't help me out. Needless to say, I got hooked up with a guy named Rob. And this dude went out of his way to find one in NJ & Ordered it for me. Took the wrong alternator I bought a couple days earlier, gave me full credit for it & only charged me the cost of shipping. Dude did me a solid & I appreciate the help. 5 stars

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NepaZombie

Always buy my parts here , amazing service and usally always have the part you are looking for on the shelf ...if not just call before hand and they will get it for you .

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Matt Pitcher

We are an independent auto repair shop in business for 40+ years. Had been very happy with service they have provided up until this point. We purchased a used transmission from them. We picked up unit (1 hour away). Installed unit and was inoperative immediately after install. Contacted them. They did provide a replacement unit at no charge (which we had to bring back faulty unit and pick up 2nd replacement, another 2 hour round trip). Requested assistance with labor cost to replace as the 1st unit was sold to us faulty) When asked about labor cost assistance we were told they "don't cover labor, never have never will". I would understand if it was an installed unit that failed sometime after the repair but unit it was inoperative from the start. So we were sold a faulty unit and have no recourse to recoup our labor time for installing/uninstalling a defective unit that was advertised and sold as functional. Not a very good business practice. Will no longer do business here. Plenty of other salvage/recyclers to chose from.