Box Auto Salvage 79705

J

John Henderson

A little uppity about a phone call that was received. Even though I already paid for the part the counter person told me to take the call outside when it was less than 15 seconds I was on the phone. Point is they already got their money and didn't care about the customer. They may have had the right part and been in Midland but the youngsters that are running the counter now have no respect. I'm disappointed. Would they tell me take it outside if I was trying to get clarification for a part before buying it? I think not. By the way I was the only customer in the store at the time. I guess they're playing games on their computers and stuff is more important to them. This is why I'm dissatisfied. Hopefully in the future they'll work on it.

V

Vince Collins

Very helpful and went above and beyond to find what i needed. I drove from north of Dallas to get a specific part, but before I drove that far, Logan made sure it was the exact part I needed. He also helped me track down my other part at a closer location to me. 10 out of 10 would recommend.

m

meena Jag

They play pricing games. I had the first rep randomly hang up on me and then the second guy make up a ridiculous shipping price. I asked to provide a shipping label and was told no.

j

jade wesley

I called them for my needed part. They had it ready for me when I came in. The gentleman at the front had was welcoming and very professional. I'll be returning for more parts for my fixer upper car. Great service great business.

L

Larry Matthews

Quick and clean process for getting rid of my old car

S

Stephanie Neer

Fantastic Service and reasonable prices. Had what I needed, super fast at parts pull once I got there. Gentleman at the counter polite and very helpful with all my inquiries! Will definitely be using this salvage yard in the future for all my needs, well well worth the extra drive! 10 ⭐'s from me! Thank you!

R

Ryan Wilson

Gentleman at the front counter was courteous and helpful. I got my replacement glass for about $20 cheaper than new, online. But. They had it on site! So, after the hassle of trying to order and it being the wrong one, THIS PLACE hooked me up in under 30 minutes. I picked up a better bumper than I had, also. They brought it to my pickup on a forklift! Excellent service! Yes, it's more expensive than a self pull yard.....but ....I didn't have to mess around in the Texas heat and just sat in my truck in the shade! Worth it. I'll be coming back, whenever I make it this far north.

T

Teresa Raquel

I bought a transmission from this company and had it installed in my car. After it was installed my mechanic informed me that it was a faulty transmission they had sold me. Even though they told me it was tested to work. So I had to pay him to uninstall it so I could return it for a refund. I found a better transmission on eBay with less miles and it was half the price. This company cost me a $1000 and they are way over-priced on their parts. I will never do business with them again.

L

Lyle Schmidt

Staff was friendly and professional, clean lobby. Price was a pretty high and the part was not perfect but we were able to come to an agreement. Thanks Logan!

M

Meseret “Mesay” Belayneh

I wish I can give them negative rating. They charge 25% restocking fee for a product they give you off the shelf. They took over $100 to put back a headlight I bought on the shelf within one week. It’s better to buy it on eBay with free return for a lot less money. Thank god this is my last business with them.

R

Robert Chavez

Excellent costumer service. Prices are reasonable, parts are good and my orders are here the next day after I order them. Will definitely be going back.

m

michael navarrette

Never made it out there because the guy on the phone was nice enough to let me know that they only sold the head light assembly and not the wiring harness for the head light assembly which is what I really needed. Saved me a long trip and overall very friendly.

B

Brian T (Interim Gospel Pianist)

Just lost future business from me for charging a restocking fee for a part I never picked up. Shame too, because chances were I would have been a regular customer. I've never even heard of a so called restocking fee.

B

Bob Neal

I went there at 10:30 AM on a Wednesday in order to find a part, and they were closed, gate locked, no note as to why they were closed during the normal business hours listed. They seem pretty unreliable. Another fellow was waiting as well.

C

Caleb Brown

Great junkyard highly recommend them

B

Brandon Novosad

Good people! Wish I could of done business with them. Called in and told them what I was looking for and the guy told me he didn't have it. Glad he took the time to look.

C

Chris

The owner, and employees were helpful and took care of my work order quick. I was from out of town so they expedited my order and I was out of there in less than 30 minutes, really a life saver.

n

nhra 02ta

Great friendly service. Got me what I needed in a day. Love this place

C

Christopher Rodriguez

very inconvenient that no parts are pulled so you have to wait half to a full day for your part. last part i tried to get ended up not being what i needed and never left the building and the workers there complained about restocking fee more than i did when im the one losing money!!! this should be your last option if no salvage yards in midland have what you need

F

Fordman8011

Great place to buy stuff instead of Citrons in Odessa definitely worth it

S

Salgado shop

They had what I needed and fair price less thin an hour I picked it up

D

Damian Ridgell

Good service

D

Darcy Maiangowi

They have a good variety of used auto parts and you can even get new Auto parts.the gentleman at the front counter was very friendly and helpful

J

Jack Rodriguez

Great place to get some good used auto parts. Tell Hotrod, Cory and Mike Jack says hello

j

joshua woodfin

Guys do a great job finding what I need for my shop. Prices are always fair.

J

Jerry Armendarez

My part did not work and had to travel back to get it repaired. Made 3 trips, the original, the second to take back and the another after it was repaired

W

Wild Child

Nandy is rude and unprofessional. No listening skills, talks over customers and is extremely belligerent.

P

Payton Palmer

Called and talked to a guy and he wouldn't give me any information because I was putting an engine in my truck that didn't belong. Horrible customer service.

L

Lisa Egan

Way to high gonna charge me 50 some dollars for a used side mirror on my gmc truck got a brand new one for 40 at the AutoZone.

E

Ed “VIN” Palacios

When I most need a part,BOX AUTO ALWAYS saves the day,good people!!