Cash For Cars - Shreveport 71109

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Morgan Porter

The whole process of selling my car was quick and easy. They offered me more than anywhere else I shopped around with. Copart took care of everything, all I had to do was be there to hand them the keys and title and get my check. Great service, my customer service rep, Gangadhar was very polite and professional as well, highly recommend 👌

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Derek D Duncan

Process was relatively simple, but attempted to be manipulated by their representative. The reason for only one star is the representative that contacted me came across as disingenuous. Started the process online and there was a quote generated with the exact same info I gave the representative verbally over the phone. The representative quote was over $175 under what the online generated quote was. I advised the representative of the online quote, and the representative proceeded to insuate that I was lying. I asked a legitimate business question ( I thought ) of the representative that contacted me about signing the title ahead of time and provided my liscence then sending them a picture of both, if the pictures were negotiable and could be used to cheat me out of payment. (Didn't want to be cheated by online scam. Remember, he already tried to low ball a quote to cheat me out of almost $200.) The representative got defensive. Was transferred to different people and had to answer the same numerous questions again, was really annoyed by then. (Noone communucates there I guess) The tow driver that came was friendly and was on time for scheduled pick up. Wrote the check out on the spot. ( a little concerned, online company check would bounce, I will find out in couple days if bank calls me) This post is purely to inform potential customers of my real experience. No bias or venom intended.

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Eric Carlson

Copart is not hard to work with. The process of selling to them is a little tedious because you must talk to multiple people within the company to complete the transaction. In my case it was three different people. The reason for 3 stars is because they give you basically nothing for your car. I sold them a 2010 Mini Cooper S that was in great physical condition but had a blown motor. They gave me a whopping $422 for it. The car had been stolen and driven 550 miles away and abandoned. Unfortunately for me, I had no way to recover the car myself so the only choice that made sense was to dispose of it to a company like Coparts. My car booked out for $6500 in running condition. For parts I estimate it was worth around $2000. I’m not happy about the whole thing but at least the problem is solved and the stress of the situation is gone.