Del City Pickup Parts Inc OK 73115

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Amanda McGee

I'm not one to talk bad about a business but customer service goes a long way. So much that I bypassed this place which is literally 3 minutes away from me to go all the way on May street to a diffirent place that had the same product but the other place had it for 20 dollars more. I refuse to give a company my business or hard earned money to be talked to rudely . I called this place looking for a part for my vehicle. The woman that answered the phone first just said hello, so I didn't even know if this was a business or someone's personal line. So as I proceed to say hello back she hangs up in my face. No big deal maybe there was a bad connection. So I called back, the same woman answered this time at least saying the business name. I proceed to ask do they have my part available and she is by far the rudest woman I have encountered . She was very dry and you could tell she didn't want to be there or on the phone with me . I ask her how much the part is she tells me and I ask what time they close and she rudely tells me . So I decided to call one more place to see if I could find it cheaper. The place I called had the part but it was 20$ more but the guy was very customer friendly , answered my questions and even gave me insight on things I didn't know as well. Now this place was further so I called the woman back and asked since the part was in the car still do I need to do a deposit or anything how does your process work. And she rudely takes a deep breath and says well just come down tell us what u want and we will pull it for you. The way she said it and went about the entire encounter was rude, and unprofessional and just not right . I've owned a business and I've worked in customer service pretty much my entire working life . If she worked for me I would definately fire her. So now I decided to take my money elsewhere and spend more , not to mention drive more of a distance. All because of customer service . So thank u rude lady for letting me find out how unimportant my business is . I will never be contacting this establishment again solely because of her

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Tree-Goo 95

Great place to check for parts that other auto stores don't have. Staff is rather friendly, and will accept a return as long as you have the receipt. They get the part for you, also they have mechanical knowledge so that is a plus.

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Sam A.

Have bought 2 LS engines that were claimed to be around 140k both were not and I verified it with a carfax as I was able to get the vin from the vehicles they pulled the engines from. They conveniently remove the odometer and then lie about the mileage. Never again. Should be ashamed of doing business this way.