Indy-Westside Auto Parts 46241

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Eli Clouse

I came here back when it was ran by 2 of the sweetest ladies known to man. Circa-2013 ish until 2022 ish. I have tens if not hundreds of ever-so-fond memories here. See the last pics. Fast forward, someone who I know the name of but will not share, got way too big for his pants and wanted to “change the game” of auto salvage. For the first few months of his ownership, it was okay. But then we saw probably the most easily preventable and drastically impacting downfall ever. I still had hope. So took my little brother today to see the ground I grew up going to with my dad, and instead of nostalgia I was greeted with morbid/copious amounts of grief. What once housed just shy of 2,000 junk cars is now merely a field with a fence around it. So congratulations to mister ‘Ace midtown’ I hope you got what you wanted in the end. Even if you do drive every yard on that entire alley out of business you’ll drive just as many if not more employees and former customers against you. You ruin aacme, now Westside, what’s next? Hopefully we don’t get to find out. Quit while you’re shrewd with the silly “junkyard AI” bull. I do find it funny how you promised a customer that “Anthony was an exprimental AI, but we will soon have 24/7 auto parts!” And now look where you are. I wish you the best as a person, truly. But PLEASE stop buying and ruining junkyards. I beg of you.

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val C

If I could give ZERO STARS, I WOULD. This place tosses you to a looping message, the guy in the phone DOESN'T LISTEN, despite constantly repeating the parts request. The machine hangs up on you. The lady gives wrong directions to the place, doesn't know if they are north or south of Washington, completely ignorant, refused to apologize. People who work there have no respect for your time and are completely incompetent and rude. I even had parts puller try and provoke a violent encounter with me once years ago. Last place to ever go to. Period.

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Matt Bishop

Absolutely worst place I've ever been if the 20 plus junk yards I've ever been. They pulled the wrong part and wouldn't refund my money and didn't have a replacement part either. Same thing happened to the customer before me and after me. It feels like a scam and definitely bad for business. On 6-22-21 (7 days later) I've tried contacting AJ like mentioned in the post by leaving 2 voice-mails and calling front desk numerous times and I'm getting nothing. I wanted to just talk about what can be done in the future to confirm the customer is getting the correct part or that indeed they asked for the wrong part. And by the way the person before me left before me, I don't like being called a liar. I confirmed 3 different times on the year of the vehicle. 1st asking if you had the parts, 2nd calling back confirming I wanted the parts, and 3rd showing up for the parts to be pulled. I didn't ask for the manager because the guy behind the counter gave me the impression he was when telling the other aggravated employee to take a walk and calm down. I still should've asked for a manager you're right about that part only. When you want to talk over the phone it's in the 2 voice-mails I left you