K W Cook's Auto Salvage MS 39532

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sharon thomas

Jeff is the BEST!! He has GREAT customer service and I would give him a100 stars everytime if could. He’s very helpful and always get the job done. KW cooks is a GREAT AND VERY AFFORDABLE place to buy parts from

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Abby O'Laughlin

My husband and I were in a bind on our way to Texas from Florida and needed a new rear bumper. They had exactly what we needed in great condition and took the old one off our hands. Even gave my husband tools to fix it in the lot! Thankful for a good company with great people!

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Sharonda Jackson

I would give zero stars if that were an option. I paid \$1,700 for a transmission and experienced nothing but delays and poor communication. I was initially told the part would arrive in two days, but over a week and a half later, I was still getting the runaround. Each time I called, I was immediately placed on hold—often before I could say a word—and left waiting for over 10 minutes without anyone returning to the line. I even have video proof of calling five times with the same result. The customer service is unacceptable, and the overall experience was extremely disappointing. I will not be returning and do not recommend this business.