Rich's Wrecking Salvage & Used Cars Inc. 69341

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Patrick Kent

I called Rich's looking for a rear door for an older Astro Van after coming up empty at the junkyards in my immediate area. James and Steve(?) were helpful in describing the part they had on the lot and its condition. No rudeness or issues with answering my questions and sending pictures. Very fair price not worth haggling over for the complete door including panel, glass, and its removal from the donor vehicle. I ordered and paid for the part over the phone on a Friday morning. They removed the part same day. It was evident the part was removed with care so as not to damage it or any of the necessary components for the install. They even arranged for Saturday pickup to accommodate me coming from out of town on the weekend. Great parts buying experience all around.

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theerascal

Very respectful, punctual and competitive pricing. Had a slight shipping issue that was handled in the most professional manner. Really appreciate steve for taking the time to understand and fixing it. I will be buying more parts in the future for sure. Gives these guys a call if you need a part. Thank you again for speedy delivery.

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Andrew Yawn

I needed a mirror from a 2004 Toyota and everywhere online quoted $170-$240 for a mirror I couldn't see a picture of. I found Rich's, called and spoke with a man named Steve who was super helpful and quickly tracked down the part listed online. Steve even knew the color code of the mirror so I could be sure it would match my car. The part? $45. It was shipped quickly and arrived safely packaged within a few days.

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Michael Joe

Very unprofessional phone calls and store visits. The first time was to pick up a very simple part. They got the wrong item and I kindly told them it was the wrong part. Both of the people at the front desk seemed unprofessional and mumbled under there breathe about how i didn't know what I was talking about when I was 100% sure about the item. Later on they brought me a broken part and didnt even give me a discount or anything when the part was damaged. Sadly had to deal them them and I won't be doing it again.

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Jamie Connell

I used Rich's Wrecking to rent a U-Haul 5x8 Trailer. Because I was moving in town (moving 5 blocks from my rental to my purchased house) Rich allowed me to keep the trailer 24 hours instead of 6 hours. I was very thankful for that. I did go over the intended 6 hours. I didn't use the trailer the entire 24 hours, but having the extra time, was a relief and I appreciated it. It does pay to shop local and small business.

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seth flores

Went in yesterday for some wheels for my car. They had 3 on stock and said they could order the 4th. I showed up and they refuse to selle the 3 they had due to one of them not being up to their standards, and said they ordered it for me as well. The next day I had all 4 wheels. I can't tell you how much I appreciate them for this, and they are so polite and professional. I'm definitely gonna be using them again for other needs in the future.

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Lyman Aguallo

I'm extremely happy with the parts and customer service that I received from Rich's they were more then friendly when I called in to see if they had the parts I needed! Even tho I did not have my core exchange when I bought the parts they still gave me the core return price and let me bring the part in late. I'll definitely be using Rich's again!

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Mason Norton

The prices are reasonable and employees were nice. I needed a new ignition control module and called for pricing. I think it was the same price from autozone but Rich’s also included the coil packs in with the ignition control module, so I was fine with that. The part was pulled and ready for me before I even got there. I still have problems with the car so I can’t judge the parts I got bc I can not confirm that was the problem to begin with. Employee I spoke with was nice. Even gave me advice on another car part. Overall I had a good experience with them.

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Kat Powell

I visited Rich's Wrecking & Salvage for a UHaul rental. They had the size truck I needed & hand trucks up to appliance size. So glad they had plenty!! Dropped off the rentals no problem. The next time I move, please let it be feet first for me!

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Cody Fridrich

Ordered a set of used seats and they were exactly as described if not even better condition. They were closed when I came to pick them up but they worked with me on everything over the phone. Great guys, great place. Thanks again!

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Kenny Sides

Just a little shady. Ordered radiator on phone and then drove 2 hours to pick up. They didn't tell me it was damaged. He said take or leave it! Be careful when doing business with them!

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Jon Smith

Had a great experience. I ordered a part & had it shipped to Minnesota. It was quick & easy, and it was shipped fast & was packaged very well. Very reasonable shipping & Steve was great to deal with.

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John Wayne Freshwater Fishing

These guys where very helpful. I needed a rim for my pickup, one call and a few hours later I was walking out with a rim. Plus thay offered to check for anything else I needed on the spot.

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LowerMichigan248

Had parts shipped from Gering up to Michigan. Parts arrived and were A+ condition. Super happy with that and James was great to work with.

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isaiah be

do not buy parts from this place. they sell you a broken part and wont refund or replace it!!!!!! My mom was taken advantage of by these guys!!! Watch out women!!!! Whoever this Steve guy is that the employees keep referring too, we well see you in small claims court!!!!

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BBCIradio

I have called this place 3 times for a junkyard part! Used Transmission about a $1000 picked one up for $275, Used distributor, quoted "run ya 'bout $75" --- Online from autozone REMANUFACTIRED is $25!!! part (30-2891 go look!) not junkyard part!! .. WOW! Proud of their parts and waste of my time. Good place to get FIA!

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Howard Bryant

Went there with my daughter and soninlaw and grandson to pickup a Uhaul truck and trailer that was waiting for us there was a mess up on the trailer but they was able to find the right one even tho we had to go to Torrington to pickup all and all I was pretty impressed with the way we was treated

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Robert Henderson

Tell u what customer service sucks show up at 430 to get a part and the won't go get it till tomorrow. But don't close til 530 worthless lazy slackers specially Steve Eich

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Jose Sanchez

Great customer service! Also received my injector in no time and worked fantastically!

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Kellian Stey

Never had any issues with any of the parts or people working there. Great place for used parts.

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Theresa Colbert

Great people! Nice, friendly and most of all VERY HELPFUL! I wish I could give more than 5 stars!! *********

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Terry Hess

Friendly service. Carried out a part to my pickup for my son that I couldn't because of back problems.

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Bob Vincent

Steve will get you exactly what you need!

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Mat D

Nice group of guys working there!

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Bobby Crisp

Very helpful. Got what we needed and one the road FAST.

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Billy Lindsey

Awesome crew and friendly great prices on used parts

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Chris Johnson

Very professional and very fairly priced no matter what the item is.

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kelly turnbull

complete rip offs!!! They sell broken faulty parts. No refunds!! Cant believe they are even in business!!!

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Angie Soto

Great service..they always work hard to find what you need!!

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Luke D

Wasn't very friendly. Went to this company to get a uhaul trailer.