2.5
(10)
Phone:
+1 770-948-1555
Location:
USA, Georgia, Cobb, Austell
Address:
4792 Old Westside Rd, Austell, GA (Zipcode: 30106)
Check map

Richards Auto Salvage JunkYard Reviews

2.5 stars based on 10 reviews
  • A
    Angie Pate

    They're awesome !! They helped me find parts for the used truck I bought. They're very helpful !!

  • A
    Andre Ford

    There is a man who works here one of the owners sons his name is Macai very disrespectful bad customer service hung up on me twice asked him for the manager he said he was the owner and hung up again. Only refunded me for one part after he said he would refund me for two then tried to say I was trying him when all I was doing was trying to figure out my refund told him the parts I needed asked if they had it he said yes never got me the right part had to take it back twice and still nothing

  • J
    Josh miller

    Josh did a great job with helping me find the part I needed quickly he knew exactly where things was around the yard. After getting my part the mechanic Will gave me a bunch of knowledge on how to replace my tail light and even gave me a helping hand. Which he did not have to do, I offered him a tip and he rejected it and said no problem have a nice day. Just a all around great guy. Cheers to you Will !

  • T
    Tracy Widner

    Very helpful friendly staff and had my part ready when I arrived. Will definitely use them again!

  • J
    Jim Blackburn

    I purchased several parts and a couple I didn’t need for the front end of my wife’s beloved Infiniti.Pair of head lights, one was bad, but not the one I needed.Good, main reason for other purchases, worked out well.Top radiator support harness with lights support bracket....this is where the issue came in. I knew it had to be cut, drivers side was correct, passenger side was butchered.Spoke with owner and was told verbatim,”old car, it is what it is”. I deal with over 100 customers a day in my business, but it is not always it is what it is.Totally can’t use this part without a lot of modifications. I moved here a years ago and was looking for a reputable and dependable salvage yard as my business fixes these things for people with low income.I shall continue my search.The Owner whom I was told and spoke with is Marty.I ask him about the situation and he said I will put you through with the salesmen that helped you....boom, off the line.I wasn’t interested in talking to Angel, already did that and was put to the supposedly owner who pushed me back.I purchase between 110-160,000 dollars worth of used parts a year and thought I found a good spot for quality. We have all been wrong at some point. Go elsewhere.

  • F
    Frank Nitty

    The new owners are nothing but liars! They haven’t been open long at all and they are already lying can only imagine what the future holds for them! Also extra long on parts and motors. They are very disorganized, they have only one person in the yard doing everything..sad!

  • G
    Gary Cooper

    It's a great place to get some affordable used parts

  • M
    Meshpa Geegory

    Very Bad customer service I wouldn’t recommend this place to one. They are rude and don’t get the job done in a timely matter. They was supposed to tow much car today I waited the whole day for them to tell me they can’t tow it. This nasty rude place needs to be shut down immediately ! I would give them 0 stars if I could.

  • M
    Matthew Harper (Flyin Wrench Motorsports)

    Horrible to deal with. They sold me the wrong part for my customers car. Asked to have it picked up for a refund for over a week. All I got was excuses. At the end they only offer store credit for a part they shipped wrong. We will never do business with them again. I strongly urge you to to do the same. I would leave less stars if possible! See from the response below that it's just more games and BS Excuses. This is wha $106.00 means to them. Buyer beware!

  • E
    Ernest Gomez

    This is the worst customer service, i've ever experienced, take into consideration i don't usually write reviews. This business is unprofessional, disrespectful, and presumptuous. If you're looking to be affiliated to a business with those attributes this is the business you're looking for. 0/10

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Location & Hours

Current Hours

  • Tues: 8:30 AM – 5:00 PM
  • Wed: 8:30 AM – 5:00 PM
  • Thur: 8:30 AM – 5:00 PM
  • Fri: 8:30 AM – 5:00 PM
  • Sat: Closed
  • Sun: Closed
  • Mon: 8:30 AM – 5:00 PM

Get The Most Money For Your Junk Car!

We partner with Peddle to help you sell your junk car fast for top dollar.

  • Sell your cars in any condition,make, or model
  • Get paid on pick-up
  • No towing charges
  • We come to you wherever you are
Click the button below for an instant offer! Or, call us at (844) 509-2399 !

FAQs

  • 1. What Is the Contact Information of Richards Auto Salvage?

    You may contact them by calling this phone number +1 770-948-1555. In addition, you can search for their website to find email contact info.

  • 2. How Can I Find the Location of Richards Auto Salvage?

    Richards Auto Salvage is at 4792 Old Westside Rd, Austell, GA (Zipcode: 30106). Use the map above to discover the best way to get there. For more details, visit this page from our partner, Peddle.

  • 3. How Do Others Think About Richards Auto Salvage?

    You can check out one of the featured comments on this salvage yard below.
    “They're awesome !! They helped me find parts for the used truck I bought. They're very helpful !!”

  • 4. What Sort of Services Can I Find in Richards Auto Salvage?

    Richards Auto Salvage offers vehicle removal services, where you can get rid of your junk car. If you want to evaluate their services in comparison to those of other salvage yards, you may do so on this website.

  • 5. What Is the Opening and Closing Time For Richards Auto Salvage?

    The business hours of Richards Auto Salvage are as follows:
    “Open from 08:30 am to 17:00 pm”