RPM Wholesale Car Parts MI 48505

T

Tammy

I was sold the wrong rim to my car. I tried to take it back within a hour of buying it because it was the wrong size. I was told I had to speak to a manager to receive a refund but they wasn’t in. So I called back again and again over a couple days. After about three days of calling the guy told me the manager was finally in but refused to let me speak to her. He told me he talked to the managers and she said they weren’t going to give me a refund. So I returned the item for store credit so I wouldn’t just loose my money. The guy gave me credit for the amount I paid before taxes and not my total. They are a scam and a ripoff. I have never made a return or exchange and only received credit for the amount before taxes not the total amount. After I use my credit I will not be doing business with them again.

T

Trisha Mullin

Yesterday I called them they said they had my part I had to come all the way out there for them to remove it and pay first so I did I weighed about 3 hours for them to remove the part totally realize it's 5:00 now and they close at 6:00 I was told to come back tomorrow they didn't have enough time now so moving on tomorrow comes. I call back up there in the morning to see if it is ready they told me oh they ordered my part I can pick it up Monday no I paid them with cash because they said they had my part I proceeded to ask for a refund being told I could pick a check up Monday regardless of if it was a part or a check either way it would be Monday I could be serviced I don't even understand why they had me drive from Pontiac out there to participate in anything if they never had my part to begin with I am still waiting for Monday to arrive so I can receive a check as a refund good luck for those of you shopping here this was the most unprofessional place..

A

Armonte Clark

I’ve been in contact with RPM auto sales a savage charge for the last week due to my car being on an accident and I’m trying to get out of the pieces. This is the first time that I am working on my own vehicle so I thought it was a great idea to get my parts from a savage yard bad idea so check it yesterday. We waited 2 1/2 hours in times of lobby after I pay for my parts I was told to wait And they will get back with me with no expectation of time of when parts So then I leave and did they call several hours later saying that my purse was available well fortunately I could not pick up my parts that day so I waited the next day to go and get my parts after getting there to the establishment being told that the parts they don’t know where there are, they don’t really know what’s going on and everyone’s walking around and looking stupid so at this point, I’m really frustrated and really not understanding what’s going on and how to draw lose my parts to the point that they can’t even find my old parts so then they made me come out of another $50 so $200 that I spent at this establishment is not OK on a radiator and a alternator like that is not OK and then come to find out the parts that they gave is wrong so I have parts that I have no money I have parts I can’t use and they’re all the way in Flint, Michigan and of course I am in Saginaw Michigan so how inconvenient are those the business Better Business Bureau need to be aware of this business and take action to shut them down Also Governor Whitmore needs to be aware of this business on how they’re operating and needs to be shut down also the attorney Michigan Attorney General‘s office need to be aware of this situation and also this business need to be shut down. I demand a full refund and all of my returners fees returned as well with my original parts returned. I will be seeing y’all in court.