Tenenbaum Recycling Group, LLC 72117

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Jake Johnson

Took a friend here so he could cash in some scrap copper. It was the type that was pure copper wire (a mix of some 00 gauge braided and 12-16 gauge solid) but had the insulation burned off and therefore was gray in color (carbon/copper oxides). It felt about like 35 lbs to me and he got $102 for it as of Sep 3, 2024. We went about 11 am and, unlike the previous times I've been there there was only one person in the drive-through and it only took him maybe 10 mins to cash in his ticket. So, the whole process took maybe 20 mins tops. Often, however, there IS a line, especially at the ticket cashing window and you can easily spend an hour or more here. The employees are kinda hit and miss. Most of the time they're nice, respectful and cordial but on occasion they're rude, disrespectful and impatient. Those are the reasons for 4⭐ instead of 5. Like another reviewer said I think some of them assume people coming here are thieves or just trying to get booze/drug money. And let's be real, many if not most are. But you should still treat each person with a certain level of decency and respect regardless of what you think their "lifestyle" is. We don't necessarily know what led each person into a particular way of life and really, if you believe in a purely deterministic universe, free will doesn't exist anyway ;) Hell, even if you believe in an omnipotent creator you still must concede that some cases of poor lifestyle choices are not the fault of the chooser. Bet you never expected to get this deep into philosophy on Google Reviews, did you? P. S. It did smell like ozone in the recycling area even with large openings to the outside air. Definitely more than in the outside ambient air. It's probably from the large electric motors in there and can't be great for the employees over long periods of time. Might be time to change those brushes (but these are probably 3-phase motors without brushes) or use better ventilation. Just trying to help...

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Jenny Thornton

I've been going here my whole life and would've given 5 stars until today. I will never come back again after the way I was treated today. The new crew are lazy kids that dont want to do what they get paid for.

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Jeremy South

Buckle up cuz this review has A LOT of info! Had a horrible experience here a year ago that I spoke to the yard manager about and figured don't hold a grudge and give another chance...BIG MISTAKE!!! This is the worst experience again I've ever had recycling my vehicles cat. After driving 1 hour 45 minutes round trip didn't even recycle the cat. Was told that it needs to be cut right next to the cat. Told them I just drove from Benton and didn't have a saw. After being told by the warehouse worker, shell cut it when she has time, I waited for an additional half hour and was ignored. No info on when we could get to it, no ETA, nothing. Just left to sit in the warehouse and wait. I Said if they had the saw id cut it. Ignored some more. Picked it up while calling another scrapyard to see if they take cats, picked it up and left. They could care less. Called the office to report. And she could care less. My time and yours is most definitely not valuable to these business operators. They could care less about your time or money. This was two horrible experiences and there will not be a third. Do not take your expensive recyclab les here unless you want to be ignored and forgotten until you decide to leave.