Geek Squad FL 32714

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Rosa Sorgente

The worst experience I’ve had ever. I purchased a printer from amazon but not being technical I hired a geek squad technician to come and hook it up, I spent $106.00. The guy shows up and can’t fix the printer it’s damaged so I have to return to Amazon. He then tells me that Best Buy had a very good printer on sale for 79.99 he encouraged me to get it, I needed a printer fast, so I said ok order it, gave him my credit card, he keyed the info into his phone, I asked for a receipt and he said I would get an email with the order number and confirmation number. It was supposed to arrive the next day 3/20/23. It never showed up. I called support first I couldn’t understand what these people were saying heavy middle eastern accent, all in all I got transferred 7 times and hung up on 4 times. I’ll have to dispute that charge on my credit card when I get the statement because I don’t know which credit card I used. I will never use them again and never buy anything ever again from Best Buy!!!! They should also refund me the $106.00 for the tech that came for 5 minutes! I’m furious!!!

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Parker Boudreau

They took great care installing my new radio. Great service and friendly guys! Would definitely return

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Wesley Villacres

On the phone I was told that they would look at my pc and tell me why it won’t power on, free of charge but I had to make an appointment. Once I was in the store they try selling me a 100$/year plan for a top tier diagnostic and if I didn’t get the plan it was still 100$ for the basic diagnostic test. Didn’t even bother looking at the pc. Waste of time. If the basic was 50$ would have considered it. Rip off and bunch of liars