Car Parts International LLC CT 06114

G

Gee Wood

Extremely poor customer service! Little guy behind the counter was short in height and answers. And when asked about a military discount, his response was, "I already gave you the price." Instead of answering the question, he just rude. I won't go back nor will I ever refer anyone to go there.

C

Crystal Bell

Go to the dealer or order your parts online. I dealt with Ari in April he took my VIN number and still ordered the wrong alternator. He was adamant that he ordered the right part I had to bring both into show another guy who immediately saw the difference. Ari said it was a computer glitch. I asked for a discount or a credit and he was again strong on what he couldn’t do…he couldn’t issue a blanket credit but could offer me a discount on future parts. Here I am in June needing brake pads and rotors . I specially called praying I didn’t get Ari…I got George/Jorge. He quoted me $152. I was fine until I arrived and he circles back to his original $179. It’s too much broken communication. Over parts and costs and the service experience just spoke for itself. Don’t bother…

B

Bob Seger

These people made me completely uncomfortable the things they were talking about other customers when they left. The part I got still had the world pac sticker on it. Should’ve just gone there instead of waiting for them to go and buy the part from them to come sell to me at a marked up price.