Cash For Cars - Albany 12205

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Joseph Skinner

Great Service and Fair Price. I worked with Lukas who was very professional and patient in allowing me to obtain the necessary paperwork. Prompt followup up phone calls and courtesy service

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Christian

After providing all of the required documentation I did not hear from them for days until i reached back out. Communication was inconsistent and could be better. However, they did give me exactly what they quoted me.

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joanne foglia

easy n great customer service! worked with a great rep who let me take my time to get the proper docs from dmv when I thought I had them. very responsive when I had all the info. scheduling pickup seamless as well.

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Jay Hurewitz

Cash for Cars (Copart) gave me a good price for our car, and made it very easy to do business. They returned calls quickly, and picked up the car exactly when they said they would. I would do business with them again without any concerns.

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Spookzz Webb

when i finally decided i needed a new car i was a little skeptical about how much i would get towards my car but when i spoke to anthony he made me an offer i couldn't refuse then i was missing one document to finalize the sale anthony not only helped me get what i needed but he kept in contact with me while we waited. This was the best experience ever anthony made me feel like a friend he was really amazing, respectful and hard working ur company needs a few more anthonys

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Meagan Shepard

Called for a quote on a junk car and asked a million questions Did not get an estimate after all the time spent on the phone with them. I Will go with a local outfit for my junk car removal.

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Jennifer Pike

Excellent response time as well as excellent communication with the driver picking up the vehicle…would highly recommend.

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Peak Administration

The process was easy and the communication was fantastic. They paid us double what everyone else offered. They picked up the next day and paid us on the spot. Could not have been easier. Josette was super easy to work with.

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Kareem Moore

Great customer service. Experience over the phone and through negotiation.Only negative drawback was delivery truck driver was very unprofessional, waited in front of my house an hour before agreed pick up time and was screaming at someone on his phone pacing up and down the street for forty five minutes. Other than that it was a very positive experience, Assad was the best.

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Kyle Johnson

Sold vehicle that was in my garage for 3 years in 48 hrs. Helpful, professional and quick.

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Karianne Jensen

Cash for Cars paid well above the price offered by any other company. It was fast and easy. I highly recommend using their service.

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KNoelle

This was a quick & easy experience. Definitely recommend. This business was easy to contact & communicate with. It was as easy as they stated it would be on phone. They picked up my car the next day. They were punctual & and exchanged check for the car title at pick up.

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Michelle Monroe

Great experience! Simple and easy! Driver was very kind! Thanks everyone!

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Charmaine MacIntosh

Too good to be true? Nope! The offer was easily twice that of others. This of course triggered the “too good to be true” alert. I took several days to research the company and look for reviews. There were not a lot of reviews out there for this company in particular, however there was some for the parent company Copart. Most had positive experiences so I decided to go ahead. Car was picked up when they said they would pick it up. Tow truck driver had the check in hand. Check was cleared by my bank. Absolutely no issues here. Staff were answered all my questions and concerns. Date of experience: July 11, 2023

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Tara Kelly

My whole experience was quick and easy. My vehicle was picked up quickly and I got a check for the agreed upon amount.

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anankha82

The tow truck called and asked if he could take the car earlier which worked out great! The folks in the phone were very helpful!

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Scott Langer

Easy to deal with and fair pricing. Quick pickup. Thanks!

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Marc Freed

Copart/Cash for Cars was very easy to deal with. Abdul Raheem was completely professional in our dealings. The only glitch was that Abdul and I had agreed on a Tuesday pickup and the local dispatcher failed to do that so it was delayed a few days. My car was picked up this morning by the firm that the dispatcher in Albany assigned to that task. The exchange was quick and painless as Abdul had described it. As long as the check clears, I'm a happy camper.

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Larry Hall

I was inquiring about selling my truck since it had broken down. I called this outfit and talked to a representive of the company. He was very cordial and informative and took vital information about my truck. Waited only a minute or two and he came back with an offer which I accepted. I wouldn't hesitate to recommend them to anyone. 100% reliable.

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Shireen Bogue

Josh Nevore was amazing. He helped me through the process and was quick to solve any issues. Easy process, quick turn around. Definitely would do business again.

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rlamer1

Initially I understood that Cash For Cars would do the pickup 24 to 48 hours, but it wasn’t the case. I had to call and finally it got scheduled. Everyone I talked with on the phone was very pleasant and professional. I would use this service again.

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Lisa Crego

A very quick and easy experience. I was quoted a certain amount for my car and it was the highest of all the places I contacted. The customer service representative was incredibly helpful and kind. I had a pickup time scheduled in less then 24 hours. The tow truck driver was kind as well and had my car removed within 10 minutes. Easy exchange of keys, title and check. I would highly recommend this business to anyone trying to junk their car.

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Danielle Andreadakis

What a great experience! Esteban was quick to respond, incredibly professional and a pleasure to work with. The quote was fair especially because of the super high mileage on the vehicle. Will definitely recommend this business to others!

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Lisa Allen

I have had 2 positive experiences with this company. First, my vehicle was totaled in a wreck. They picked up the vehicle in a timely manner and even saved my license plate for me. In the the second experience, I sold another vehicle. They offered a fair price, picked up the vehicle on the next business day, and paid immediately. Very easy transaction.

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Wayne Petralia

Administrative workers and driver/transporter were all great. Easy to contact. Always knew who I was and what vehicle I was selling when we spoke. Had dead battery and key fob wouldn't work when driver/transporter arrived. He was able to get the car unlocked to get inside. All went well.

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Brian Post

They paid top dollar for my truck. Easy pickup. Friendly driver.

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Sherishe Lytton

Martha was the representative who worked with us to sell our car to cash for cars. She was Excellent. We made a deal over the phone and arranged for the car to be picked up from my residence. She was always prompt with responses to my questions and extremely professional. We were happy with the offer and glad to get rid of the car. My only complaint was the tow company told us a time for pick up of 8-12 and it was not picked up until 6:00 pm. However the tow driver was fast and efficient and came with check in hand. I recommend the service and would use them again. As a matter of fact I will keep Martha’s email address in case a friend or family needs a referral.

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Jeanette Dempster

The sale of our used car was very simple and straight forward. One item that was somewhat confusing is having two representatives negotiating at the same time. Fortunately the higher bid was honoured. It didn’t take much time and the rep’s were respectful and business like. Would recommend them.

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Michele Juda

Update at 4:45 pm on Saturday, 10/22: Make that three days of waiting on the tow driver. We called this morning and were told they would look into it. Heard from the tow driver around 11:45 am. Told he was in Rensselaer and would be to us in about an hour and a half. We stay home. Car is still in the driveway. Negotiating a price was fine, but we have now lost two days of work this week waiting for their tow service to arrive and pick up the car. On the first scheduled date, Monday, we were given a four hour arrival window (between 1 and 5). We called them at 5 pm and were told that the garage was closed and it would need to be rescheduled. We called them again on Tuesday and they scheduled it for Friday--no window for the arrival time, just sometime on Friday. We called this morning to confirm and were reassured that yes, the vehicle would be picked up today. As of 4 pm, still no tow truck. We called again and were told that even though it would be after 5 pm, they still planned to pick up the vehicle today. It is now 8:15 pm and no one has arrived, nor have we received any call to inform us, reschedule, or apologize. Everyone is having trouble with staffing, we get that. What we absolutely cannot understand is that we are the ones making all these calls. The business should definitely be reaching out if they are not going to be able to honor their commitments. And that would be the bright side possibility -- on the other end of the spectrum I find myself questioning whether this, and their almost too good to be true offer, is simply a scam.

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Josh Allen

Process to get my car sold was fairly simple, one phone call and the agent set me up for everything. There was a hiccup though, they didn't tell me about all of the documents I'd need to have ready when the tow truck arrived. Thankfully, the tow driver was on top of things and alerted me in advance to what I'd need and had me provide images via text to ensure everything was in order before he got there. Overall, great service, but the initial mismanagement of the required documents would have been a bummer had the tow driver not double checked everything ahead of time.