Cash For Cars - Chicago North 60120

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Mark Villazon

I had a car that was totaled for insurance purposes and they paid $2000 more than the insurance company salvage value (and $1800 more than what an independent salvage yard offered). Overall a good experience and I would recommend. Subtracted a star because I was told I would receive a call back on three occasions and needed to call them after not receiving a call back, which was a bit frustrating but their systems are good so whoever I talked with had all info available and I never needed to repeat/provide prior information. Note: Be extra careful when completing the title. When printing my name (not the signature), I slipped and needed to overwrite the last letter of my name which then required a separate form to be completed to "correct the error" because they said the state would not accept the title with any errors/miscellaneous smudges.

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ziumara arizmendi

They are quick and answer all your questions before you can ask them. They also give you simple instructions upon arrival. Jose Aguilera was also very professional and got the job done.

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Sheri Meadows

This was one of the easiest transactions I have ever done! Timely and accurate advice was given and everything went great! Thank you!

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Cyndy Ward

Enrique was extremely nice and fine UNTIL I was unable to cash my check . I called the bank it was issued from and they said they didn't do business with the issuer so now I've got a check I can't cash... Now Enrique WILL NOT respond to my calls or EMAILS. BEWARE. It has now been 3 weeks and I am still having issues with this company, I finally got the check cashed, but now they are saying I didn't sign the title which I did where I was told to. They sent me a form to sign which appears to be all about miles. This issue has nothing to do with miles. NEVER AGAIN. I have emailed / contacted multiple people and all I get is the run around.

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christopher browder

The agent was pushing me to have my car picked up today today and then told me after I get signed everything over that I wasn’t able to have to get it picked up today today. I then had to drop the car off after talking to a supervisor so I wouldn’t have to waste an entire day twice.

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Steven Leggero

Very easy process the tow truck driver was very accommodating scheduling time to meet to pick up the car? I would recommend using cash for cars Plus their offer was better then they're competitors

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Colin Knight

Many check in point and very good instructions, even down to filling in the title.

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Cj Allen

Just sold my Toyota to Cash For Cars--Chicago North. Syed was efficient and professional, really on top of things. Probably only takes 2-4 days to complete the entire process, if I hadn't dragged my feet for a couple days (my fault)! Very simple, easy to understand procedure. I recommend this way to go, but I will miss my beautiful Solara.....

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Eric Schwochow

Great experience. Jeevan and his team gave me a respectable offer. Jeevan guided me through the title transfer and assisted in setting up the towing. Jeevan and the tow driver were fast, efficient, professional and personable. Received my check. No issues. Just great service end-to-end.

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Victor La Susa

Umme was so very nice and patient with helping get rid of my daughter’s car. Answered all my questions. Got a very fair price. Tow truck driver Nick was great. Very nice also. Worked within my time frame. Overall Cars for Cash made a difficult situation easy and painless. Definitely would use them again.

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Harley ChicHD

Typical bait and switch operation. If calls could be uploaded with a review, you'd be able to hear and steer clear from this company. Let the seller beware.

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Whatupdoc01

Company make us a very reasonable offer, walked us through the process and arrange for pickup. Very smooth and thank you.

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Rashida Foster

Great experience, nice people and very punctual, professional, helpful and straightforward.

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Gus Alagna

This was a great way to pass along a nice old car we no longer needed to a company that was interested and paid a fair price. Very easy experience, and everybody involved was friendly and helpful. Highly recommended.

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Christopher Fuller

While they did give me the most money for my car they were also the most unorganized. They have people that are incredibly hard to understand answering their phones. When asked to provide a time frame when they would pick the car up they said between 8 and 5. I asked for an hour heads up so I could make sure I was onsite to hand over the title. They called and said they would be there within 15 minutes. The driver that picked up my car was nice. But everything else was a hassle.

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Aga Moe

Very good service and great $$ for my lovely old car that died on me. Thank you Antonio for your help. In the time of need, a stressful time you were a guiding persona so I didn't get too frustrated and lost in the process. Thanks again!

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Tara Isham

A very easy and fast experience! They were very responsive and helpful. They called me Thursday and got my car taken the next day. Would highly recommend their services!

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Scott Smith

Once you call they call you every single day and they don’t increase the offer, after 2 weeks of trying my own ways to sell my truck the most profitable way the one fell through due to towing capabilities so I had a great team helping me through the process they picked it up in 48hours everyone was kind and guided me in the right direction they gave me a check on the spot of the agreed from when I initially called about 2 weeks prior then I finally decided to sell. So Over all it was easy and fast with good customer service I would highly recommend giving them a call

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Sam

Service was completed quickly, smoothly and as promised.

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Danielle Herrndobler

The entire experience from start to finish was seamless. After I initially submitted my online request, I was contacted within what seemed like minutes. I was treated with respect, kindness, and professionalism.

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JULIE HUMBLE

Raju was personal and professional. He clearly shared the process. The quote they provided was firm, and no issues at pick-up. The driver was kind to help remove the license plate on our old car. He processed the whole transaction smoothly. I would definitely recommend!

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Dave R.

Nitesh Singh Made my selling experience, very easy, and understandable… He took the time to explain to me what I needed to do and how to do it… I highly recommend cash for cars if you’re looking to sell your vehicle!

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Ashlee Blakley-Keating

The whole overall process was very easy!When I needed to get in contact with them they reached out in a timely manner! I would recommend them to others!!

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Donald Butler

Marcus was outstanding at keeping communication flowing.

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Dr. Phil Blankenship

Very smooth experience. Upfront offer that never changed. Updates were provided in a timely manner and the tow truck driver was very friendly and professional. Would recommend and will consider using them in the future.

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Lion of Judah Auto Corporation

Great concept but there's lots of room for growth in communication, and service execution and for gods sake purchase a music subscription for the call center hold feature. If i have to hear that 5 song 1950s loop again, i'll go crazy. Regards

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Golden Empire

I would recommend this business to anyone who need this service. Dominique was quick with quote when all his questions were answered. He polite, courteous and prompt with follow-up. He knows his business very will. Thanks to him it was a very pleasant experience.

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Chasity Walker

Customer service was great. Agent walked me through the process and efficient manner. From beginning to end I was stress free. Best decision I made calling Cash for cars. Will definitely do business with you all again.

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John Luk

Pick up is very easy and on time. Customer service staff are very professional. One small problem - the check I received was dated wrong - 2023 - it should be 2024 now.

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David Lilley

First they sent me an offer for my car. I thought the offer was fair, but when I called to accept it, they reduced the offer by 120 dollars. I still accepted and they sent me a text with the number to the yard and told me someone would be calling me to confirm the date and time of pickup. No one ever called. I had to call them to confirm the date They confirmed that they would be there so I took the day off of work to be home for them. No one showed up or called. I lost 200 dollars by staying home from work for nothing. The next day while I am at work, the truck driver texts me that he’s at my house. I explained that they were supposed to be there the previous day and I was at work and he got an attitude with me as if it was my fault. Someone from the office called me later that day and said that since I wasn’t available that they had to reschedule. Again as if I was the problem. I explained to her that I was available on the day the pickup was scheduled and that they didn’t show up. Never once was I offered a simple apology for the mixup. So we rescheduled the pickup. I explained that I could not take off another day of work so it would have to be after 245 pm. She assured me that the driver would not be there until after 245. So at 1 o’clock the driver calls me and is at my house. I told him that I was at work and they said he would be there after 245. They had not notified him of that at all. He was nice enough to wait for almost two hours for me to get home which he shouldn’t have had to do. Other than the driver, everything from start to finish was a nightmare. Wouldn’t do business with this company again if they paid me to.