Such a great find. Except it said one of the cars i won at auction had a key.. It was a plastic key for the doors.. But overall easy experience. Takes WAY long picking up your vehicle if you don't come early.

We arrived 3 minutes before closing and the gentleman was able too get us 5 minutes to go out and look at a truck we were interested in purchasing. We really appreciated it, as the truck went up for auction at 11 am the next day. Time was a huge issue that day. Those few minutes gave us most of the information we needed.I just wish a crystal ball would have been included.Thankfully I knew going into it there are always chances something could go wrong.I will if the opportunity presents it’s self again purchase again through the dealer who assisted us as well as Copart.

Be aware , I have bought over 50 cars the past year , they will scam you by not describing the major damage , 10 cars ended up at the local Junk yard cause it was mechanical and undercarriage damage , last one says front end damage but No its mechanical with busted transmission , they take the worst pictures to hid the damage , it's very frustrating a big auction like copart scams people , specially utah location , make sure you check the cars you want before you buy it , I'm located out of state otherwise I would've checked it out in person

They were awesome to work with. I have purchased several parts and motors from them over the years and I've never been dissapointed with any of my purchases or prices. Highly recommend

I bought a car from the Salt Lake City yard and have had no communication from them about when my vehicle will be ready for pick up. I have called 3 times. The firts was Friday 12/4 and asked when I can pick it up. I was told Monday. I rescheduled my transportation for Monday. I called Monday when they opened and was told it will be there Tuesday. I called again Tuesday and was given another story of how it still wasn't there then told that she (agent on the phone) would contact James and have it moved Wednesday and, she would call me and or email me when it was ready. Neither happened so, I called today, now 12/9 and asked for a refund. A manager named Samantha got on the phone and started explaing THEIR INTERNAL ISSUES moving the vehicle and I said, "I don't care about your issues, I care about MY PROPERTY I PAID FOR" then she got nasty and said, "you don't care? Then this conversation is over, YOU ARE NOT GETTING A REFUND , SO COME AND GET YOUR CAR BEFORE WE START CHARGING YOU STORAGE!" I asked "is this how you want to deal with this"? She said "YES!" I said ok, I will call corporate and talk with them, have a great day.

Terrible service! Use someone else! ANYONR ELSE!! They are extremely unprofessional! And rude!

Supper unprofessional caused thousands of dollars to MY PERSONAL vehicle would only pay pennies on the dollar to repair absolutely a scam operation that should be shut down.Also they deleted my original review.Be aware. Take your business somewhere else.

Buyer beware. The staff behind the counter were quick and courteous. When my car was delivered it neither ran nor drove. As soon as I let them know there was a problem I was handed off to Amanda, who not only couldn't help (company policy of non responsibility is very clear in these reviews) but clearly had no desire to as indicated by her loud and confrontational tone.When I reported the issue to the general manager David he said she was completely in the right.The hidden text on their terms of service are that they aren't responsible for anything, if it ran when it was dropped off but doesn't when you take possession... Too bad.

I thought it would take forever to get to my wrecked car to pull my personal items. It took about 10 minutes from talking to front desk to pulling my car. Service was respectable and efficient. Wish I didn't have to be here because it means my car is wrecked, but it's all good...

The largest legalized running scam I have ever dealt with. Bought a car that said it was drives and running, clean title, and had keys. It took over an hour to get the poor service we got. No keys and they claim to not have ever had them (probably sold them for some extra cash) even though they are pictured and the car is pictured on/running. Then after paying a dealer to get them made we find out the engine was seized. Sold as is but not as advertised. Do business with decent people and not these guys. I will buy a bus pass before I buy a car from them again. Horrible in every way imaginable. You can find cheaper scrap heaps at a junkyard with much friendlier people.