Giant Automotive Products 44310

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Brynne

My car broke down right outside their business, fortunately. I'm very glad it did because the experience was far better than other car places. Art provided excellent customer service and it was refreshing to not experience any sexism or overcharging. Art and the other employees are good people. I was hoping to at least get a recommendation for a repair place and tow but they offered to take a look, exceeding my expectations. They explained what happened and physically showed me as they looked. They explained it in a way I could easily understand and at no point did I feel pressured to get the repair done here. Art was very non pushy and respected me making a call to get another opinion.The inside is a bit eclectic, but don't let that deter you. I was very happy with my experience here and highly recommend this affordable business full of kind, knowledgeable people.

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jim jeffries

Knowledgeable, great service, fair pricing, if you are looking for a part go here. Thanks for the great help

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Reggi Lane

I was trying to find a blower motor for my 2000 Ford explorer, after searching repeatedly at the usual places..ie..AutoZone,, O'Reilly's..etc, Giant was the only place that had it

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Penny Daley

Great friendly service fair prices

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I've been a customer nearly 40 years.. These folks are very customer friendly.. I have always saved money on repairs here and saved a lot on parts I needed for easy to install parts as well too !!! About any review(s) you may see about cash up front, this is standard upfront practice in any retail business.. This practice is set to help stop unneeded parts... Think about it, chasing after parts is not cheap, period !!!

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Happyville Wh1969

My 1st time with them and they are bag business I'm sorry to say I thought art was a good guy but no no his mechanics are garbage

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sn00k24

AVOID AT ALL COSTSSold me a $2000+ engine that was left out in the rain and water seeped in. They ran the engine WITH the diluted oil and before I bought it and claimed the engine ran ok. I replaced the headgasket, a $500 job that THEY should've done. Giant then reimbursed me $271 (payed $229 to fix THEIR broken engine) but the engine fails immediately after installation. Went back to return the engine, but Giant claimed it wasn't theirs and they weren't going to refund me my money. After threatening to take them to court, they cooperate. The guy then tries to say the $271 was an adjustment from the original price and not a reimbursement for the head gasket job claiming that there was nothing wrong with the engine in the first place, but that my mechanic just wanted to "have a look" at the headgasket. After flipping out on this guy, he finally pays me back my money.This guy is an absolute snake and the place is a complete dump. The staff were rude and acted like they didn't want to be there or didn't care either.Avoid this place entirely.

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SplashBro Ent

Would rate 0 stars if possible! OVERPRICED!!! The Salesman “Art” sucks and doesn’t care about his customers. Lies about dates items will arrive and always gives an excuse as to why your part didn’t come on time this the second and LAST time doing business with him. BOTH times didn’t receive item on time like he said it would. Also leaves out information about the parts you’re getting. TERRBILE place to get auto parts from!

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James Lipinski

Just looking around and found this sight. Will definitely keep them in mind in the future if I need anything.

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john esker

Called and told them I had a Jeep Compass and the guy says in a smart tone, oh that's too bad. Pause not professional. Probably will avoid Giant for now on. I think it has run its course.