Jackson Auto Salvage 27610

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Andrew L

This salvage yard isn't just pick your own parts, they also have a huge inventory of parts already pulled in their warehouse and have some new inventory as well. Just came to pick up a wheel for my 2014 Toyota Corolla and Jackson Auto saved me over $120 compared to prices quoted to me from my dealership & at least $25-45 when compared many other tire shops.I also came here 5yrs ago to replace wheel covers that were stolen off my vehicle while I was at work. Saved me a good deal of money back then as well.Customer service was solid. Professional & polite. The owner's wife was at the front desk and the owner fulfilled my order request himself in person.I drive out here from Chapel Hill and when K call ahead to make sure they have the part I need, it's always been worth the trip while running other errands that take me out to Raleigh. I don't quite understand the low ratings/reviews, but I can only speak to my experiences here which have always been great. Thanks for making sure my ride is road-worthy.

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priscilla mckinnon

This is "the place to go" if you're looking for dependable, and reasonable priced used auto parts. Tom, the owner, and his staff are friendly and extremely helpful, and go the extra mile to answer customer questions, and will call other salvage yards if they don't have the part you're looking for. When I needed a specific bumper, I called ahead to have it pulled and when I arrived, I bypassed the long line, and was in and out! Unless you are a mechanic, and want to pull the part yourself, I encourage calling ahead because this place is always busy! I don't mind driving from Durham to Raleigh, because it's worth it. And the coffee there is always hot and available! I highly recommend this salvage yard be your "first" stop if you're looking for good quality used auto parts. It will undoubtedly be your only stop!A definite satisfied customer!👍

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Carlos X

I got a 1993 Honda Accord LX 2 door coupe from Jackson Auto Salvage 2 years ago and I have put 70,000 miles on it since then. I am extremely happy with my classic Honda and Jackson Auto Salvage.

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Clark Harrington

The staff were all very helpful and nice helping me find new wheels for my antique F-150. They even cleaned them before installing them for me. 5 out of 5 stars for this small business.

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Jose Gutierrez

Worst experience ever. That Hispanic fat guy upfront is the rudest person I’ve ever met. Charged over price for everything and still told me that if I would’ve had cash, he would’ve charged me $75 less. When I was picking parts (it’s pick your own), that same guy came up to me and said that those parts weren’t for sale because “they were too good”. Never going back. And I recommend no one does either.

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Gleneda Joseph

This was a fantastic experience. Josh worked on fixing my tire he was patient at answering all my questions. The person at the desk I believe he is the owner was very honest and was not just about making the money and not helping fix the issue. Thank you for your great customer service.

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Alejandro “The Superior One” Garcia

I had a great experience here today! Quick, Affordable and very friendly. George helped me out ASAP. No waiting and straight to the point. Definately coming back

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Tara Francis

Their website needs serious updating. I couldn't find one vehicle that was listed. Then I came to the conclusion that maybe the vehicles listed online aren't the cars that you pick from yourself, disappointing. I couldn't find one Mazda in the entire lot, but I wouldn't know because there is no inventory list.

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Ava Harrington

I just got my second great used car from Jackson Auto Salvage. I bought a very clean and excellent condition 2007 Mercury Mountaineer and I plan to drive it for another couple years and then go back to this place for my next car as well.

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Abderrahim Ermaidi

One star is a lot for the customer service this place is offering, Without talking about the ripp off prices. I called Saturday for a price, when I got there, that price doubled because they knew I needed it so bad and it was too late to go somewhere else!!!!. Worse than that they gave me a wrong item that was not fitting my car, to my surprise when I returned Monday, I have to deal with the real and ugly face of this business owen and his employee, not even an apology.Lost the time, charged double pice for the parts, lost money on labor and have to deal with bad customer service.