League City Towing 77573

D

David S

Thank you so much for your quick response helping me with a flat tire on a cold and semi rainy day. Mr. Timothy came and went right to work all the while letting me know some important facts about tires in general. He was such a gentleman working quickly and professionally to take care of my problem and get me back on the road to safety! I wanted his name so I could specifically let your company know how pleased I was and he quickly gave me his card. Professional!!

K

King Brown

I really do appreciate the gentleman that came out to help me tonight on 1/20/2025. I truly apologize. I forgot his name that fast. He was very quick with uploading the vehicle onto the ramp and getting it off at its location. A very kind guy. THANK YOUUUUUY MAN BLESS YOUR HEART BRO.

M

Mary Hill

Because I’m big on customer service, I give this company five stars. The night before I was to fly home from Houston, my toddler niece lost the keys to my rental car. The driver arrived quickly and was very polite and respectful. There were some issues with hooking up to the car, as it was facing the garage and I didn’t have the keys to put it in neutral. Another driver came to assist, and and he was very professional and knowledgeable. Not only did he get me hooked up quickly, but he also gave me a ride to the airport rental facility. These guys were awesome and had a great deal of respect for my time and and my need to get the car turned in and catch my flight. Big shout out to Mike and Wassim (Sam). they made what could’ve been a horrible situation, not so bad. Thanks guys.

Q

Quenton Thompson

Excellent towing service. Dispatch answers at 7:30pm. Tow truck Driver had to do extra work by tire knuckle bolt fell off. He used a hand jack. Placed the front end on wood block. Pulled my Toyota truck onto flat bed without scratching. Thank you NOEL!

L

Linda Hazen

My car battery was totally dead. I'm so thankful for AAA! They sent Brandon, League City Towing, out to help me. He was here in about 15 minutes to test my battery, install a new battery and get me back on the road. He was professional, friendly and very knowledgeable. He showed great patience with my old Camry and my crazy alarm system that kept going on and off in his face. Great job and great service from Brandon and League City Towing!

T

Thai Le

I just had a tow from these guys and it was hands down the best experience I've ever had with regards to a tow. Right from the first communication, they were clear, concise, and on time. The driver was also very professional and courteous. He got my vehicle on the flatbed and took it to the shop. Very fast service with plenty of communication and follow ups. I would highly recommend these guys for all towing needs.

y

yohance kitson

Wassim from league city towing truly gave me a experience. Me being a driver myself, I can now see the importance of great customer service. I had a flat tire on highway and he rescued me and my van. thanks five star service.

T

Tanner Meadows

I had a great experience with Wesley, my tow truck driver. He arrived promptly and immediately put me at ease with his friendly and professional demeanor. Wesley explained the towing process clearly and handled my vehicle with care, showing his expertise throughout the process. What impressed me the most was his willingness to go above and beyond. He offered helpful advice on nearby repair shops and ensured my belongings were secure. His positive attitude really turned a stressful situation into a manageable one. I highly recommend Wesley for anyone in need of towing services. Thank you, Wesley, for your exceptional service!

N

Natasha

I contacted roadside assistance for my Lexus SUV due to the vehicle not starting, and League City Towing came. Ernest came out and was extremely professional, personable and quick during the process. He handled my vehicle with care and even showed up earlier than the estimated time given. Thank you League City Towing- you made a stressful event much less stressful!

O

Olivia Jones

This past Saturday was extremely stressful as I had to have two vehicles towed. When I called I spoke to Allen. He was so calm and kind which helped with the stress. My tow truck driver Concha was an angel. He did so much for me that day. I ended up having three tows. When it came time to pay my bill, Allen gave me a discount just from having a crazy day! They did not have to do that. I appreciate their service and their kindness.

L

Latavia Robinson

Sunday evening my vehicle was towed by this company. Later that night I tried to get it back, the lady who answered the phone told me to call back in the morning. Mind you, they are opened 24 hours. I called back in the morning, they gave me the total. I told the lady that I would come whenever I get off of work, she said that was fine. I went to get my vehicle after I got off, later that evening and they jumped the price $50 after telling what it was earlier. It was another young lady there, in the same situation I was. They told her one price, but it was totally different once she got there. They charged her an additional $50 as well. This isn't the late fee which is only $20. They are rigging people and taking advantage of people, after giving them a total. I believe they are pocketing the money. They are crooks!!! I wouldn't recommend this company to anyone, and if I could I would give them a 0 star rating. Save yourself some time and money people, choose another towing company. This one is terrible.

S

Stef S.

AAA hasn't sent me a survey yet, so I wanted to give a shout-out to Noel here - that I am very appreciative for his help with my tire blowout on the way home the other night! He arrived with his truck 20 minutes sooner than AAA said he would, and helped get my tires switched out in record time. Thank you all!

C

Claude Van Court

Dustin had to come change my tire for me. Too hard for me to get down to position the jack. He was very friendly and was quick. He had me back on the road in no time. Good man.

K

Kathleen Hayes

League city towing was very helpful when my car blew a tire on an access road not near anything. They were very responsive and kept me informed of whole process.

G

Gavin Caterina

We were helped on the side of the road by Wassim. So considerate, helpful, and efficient. Could not have had better service. Also he is a total bro

B

Bayleigh Washington

Wassim (truck #2) (triple A) was supposed to tow my truck today, but during my towing service he was kind enough to figure out the issue with my car. I had a mobile mechanic tell me to buy certain parts that didn’t relate to the problem with my car, if I had let the mobile mechanic fix my car I would have wasted $500. The problem with my car right now wasn’t even close to the amount the mobile mechanic told me and I am truly grateful for his visit. He was really helpful and he didn’t have to give me advice on my issue, but he did! I highly recommend that anyone ask for Wassim. He drives truck number 2 and is extremely friendly! He is truly a value to this company. Also I tried to press all 5 stars and it didn’t let me for some reason. If it says 4 stars it’s meant to say 5.

C

Charlotte English

If there were more stars to give, I would! I was headed to work this morning only to find my vehicle wouldn't start 🙃 I called League City Towing, and by the sound & tone of the gentlemen that answered the phone, I knew I called the right place! Within a half hour, Patrick arrived at my apartment complex and in a matter of minutes, my car was running!!! Patrick was fast and very polite!! Should any future need arise, League City Towing will be my first call! Charlotte E. A very satisfied customer 😀 👌🏽

M

Megan Monroe

Sam was the absolute best! I’m so happy we had him as our truck driver. He definitely took care of us and made sure my friends and I were good…! Definitely 5 ⭐️

C

Chelsea Blakeburn

League City Towing came and helped me out with a big tow. Got a flat on my car and found that my wheel lock was missing, so couldn’t change the tire out for the spare. AAA came through and towed me to the dealership across town. A+ excellent service, friendly, super knowledgeable. They even had some spare wheel locks that they tried out first. Sadly they didn’t fit my car, but they were down to help me come up with a solution and get back on the road. Shoutout to Wassim.

C

Charles Smith

Seems like mine will be the only bad review but you can’t win em all. October 2023 called AAA and they subbed the call to League City towing. They put in a new battery and that needed to be jumped twice in a year. The warranty option of a new battery was avoided both times. Both times I was out of town and came home to a dead battery. Both times the car sat for a week. They claimed I wasn’t driving it enough to hold the charge. Fast forward to 12/1/24 and I relocated to a cold weather state. One night of 25 degrees and the battery dies again. AAA here came out and the tech tested the battery and the readout shows BAD BATTERY. Show the paperwork and they installed a new one immediately. Now why couldn’t they have done that to begin with? This is on League City and not AAA. Car is running great now by the way. The warranty is for 30 months for the record. Still way within the timeframe.

e

erik mendoza

Normally I don’t do reviews, but today was definitely a great experience with League City Towing .. Wassim truck #2 was very helpful and polite. Great and easy to interact with! Really appreciate their service ..

C

Cindy H

Robert came out to just before Galveston in the construction zone with hardly any shoulder, we had blown out a tire. He got there a good 20 min before what was announced. He was pleasant, professional, very reassuring, got us back on 4 wheels and protected our reinsertion into the highway lanes by blocking an extra lane with his truck. Very good experience both with triple A and League city towing. Thank you for saing our evening !

T

T

AAA should be ashamed of contracting through them!!! The guy who picked me up from my location was very rude and gave no regard for my vehicle and hooked my car up from its axel ripping my handling apart giving my car more damage to it than its original state causing me more time and money!!! The manger at the alignment shop wanted him to place it near the bay however he dropped it a hundred feet away from the garage and drove off. The drivers name was Tom which I had to call and get information for I’ve filed a complaint with AAA but I don’t seen it getting very far. Terrible customer service not even funny

E

Eddie S

This is relevant to this business because it represents their ethics and overall business practices. I am a highly qualified individual that applied for a dispatcher position. I took more than an hour out of my day to come to their office and apply. Spoke with a female, Tiffany (that has numerous negative reviews for her nasty attitude) that told me she would run m y background and get back to me. Two weeks later, I had no reply. I then called and was asked to leave a message. It has been more than a month with no reply. This is flakey. I saw another similar complaint with a reponse from the owner pleading to remove the dialogue because it was not relevant to their business. It is absolutely relevant and demonstrates the overall culture. I noticed that the job has been reposted 2 times since I applied. Their repetitive attrition is a key indicator that the organization has issues. UPDATE: You don't return calls. Try again. Flakes

D

Daniel Abrego

Representative was extremely nice and professional. He didn't let me put my hands on anything he did all the work for me. He got there less than five minutes to help me! Taivan Is an important asset to your company.

M

Mel G

League City Towing blocked the entire exit of the Seabrook Wildlife Reguee this morning at 8:30am on 1/29/25. They came flying in and parked at an angle that blocked the exit. The tow guy looked straight at me, getting in my car & still proceeded to leave his large vehicle blocking the exit while he fiddled with the window of a car. He wasn't hooking up for a tow, so he could have moved up a few feet as he had plenty of room to move up. I waited for a while while he went back & forth, then I had to proceed to go around into the mudd (not a lane) & barely made it past without getting stuck in wet mud. I dont know why tow truck workers always have the lowest social IQ with the inability to multi-task. Its really not hard to park where you dont block people & also deal with the situation. Its like they get tunnel vision and its something they need to train better on. This isn't the first time this has happened.

M

Maria Robles

This company came out with a AAA call and this gentleman was fantastic! Quick and easy first time getting a vehicle towed ever! Would use again and highly recommend

R

RiceIsInTheBowl

Used league city towing via AAA. From call to arrival was less than 30 mins! Driver was professional, quick, and careful with the car. Highly recommend.

S

Samuel Judd

Wassim is the man. He came quickly and talked me through what he was doing to make sure I knew the car was safe. Very professional.

M

Melissa Randy and Liam Pont

They responded to my AAA REQUEST for a tow! HAD TO SEND MY VW across the street from my house FOR MECHANICAL FAILURE. The LEAGUE CITY TOWING driver MICHAEL PERFORMED MY SERVICE- PICKUP and while his pickup LEFT ME UNEASY I QUICK Snapped A PHOTO OF MY CAR LEAVING ON THE TRUCK headed simply across the street from my neighborhood. Well guess what - somehow the driver released the safety chain on my car while unloading it at the shop. MY CAR IS NOW DESTROYED AND LEAGUE CITY TOWING WON'T Even RESPOND TO AAA NOR MY REQUESTS and calls TO HANDLE THIS MATTER !!! EVEN IF IT WAS AN ACCIDENT OR EQUIPMENT FAILURE, THE COMPANIES DECISION TO TOTALLY IGNORE ME HAS CAUSED MY CAR TO NOW HAVE A MASSIVE PER DAY BILL FOR STORAGE AT THE mechanics SHOP. !!!! I'M POSTING THIS REVIEW AS A WARNING TO the public that this company has a CURRENT UNADDRESSED SERIOUS DAMAGES MATTER THAT THIS COMPANY HAS chosen to TOTALLY IGNORE SINCE DECEMBER 2024! I will update this post with all updates regarding this matter - as true evidence of the behaviors and expectations regarding a PAYING customers serious.property damages DIRECTLY CAUSED BY THIS COMPANIES DRIVER MICHAEL Are being handled EXTENSIVE HD- VIDEO FOOTAGE AND PHOTOGRAY evidence and FOOTAGE on-site and FROM all surrounding businesses was secured to substantiate these claims. And will be posted after further progress in the matter. Next step is full civil litigation by ME for continued NON-RESPONSE AND DAMAGES OTHERWISE matter is NEEDING IMMEDIATE and AMICABLE CLOSURE ! Posted by A PAYING CUSTOMER FROM 2024 CLEAR LAKE, TEXAS