I pulled 2 used ford ranger power mirrors. The paint was chipped but I wasn’t worried about that as it is a used parts place. They charged me $60 for the mirrors ($30 each) and I did not get the warranty because I knew they would fit. After purchasing the mirrors I walked outside and thought that $60 was a lot of money for 2 used mirrors. So I looked up what new ones would cost. Brand new power mirrors that are they exact same as the ones I pulled are only $18 brand new. I walked right back inside and said that I wanted to return the mirrors. The gentleman that rang we out for the mirrors said I could not return them because I did not pay the extra $10 for the warranty. I had not even owned the mirrors for 2 minutes. I am not happy that they would not take them back and I am not happy that they are charging more money for used parts that you have to pull off the vehicle yourself than brand new parts that get shipped to your house. I had been to this place before and was happy with them. But after today I am very unhappy with them and will never be going back to this place. I recommend either buying the parts new or going to a different junk yard for parts.

Charged $3 to enter the lot but there wasn't a single car on the lot with my part, though they gave me a list of 11 that supposedly had it which is why I paid entry fee. When I came back inside and told the employee that all 11 parts on the 11 different automobiles were either broken or missing and suggested that she update the info in her system, she said "ah, they don't do that". The employee was very helpful, and the list, which recognizes different models and years that use the same part, along with lot location, was incredibly organized. However, their intentional disregard for updating their system when a part isn't actually available, causing their customers to pay the $3 fee and do the same search for the unavailable parts as customers have already done unsuccessfully in the past, is just deplorable customer service and poor business.

I think that was my first time going to a junk yard in Cincinnati for a used auto part. Positive experience. It takes a while to orientate yourself to the rows and spaces (rows run North-South and space begin on the West PLUS numbering changes East of the center aisle). Price charged was what the website quoted. They do charge $2 just to enter (that is NOT deducted WHEN you buy something) and they do change a "warranty fee" that was about 25% of the part. I don't believe that I can opt for "No Warranty". Perhaps they can Reply to this post. Bring your own tools plus a few more just in case. Stay safe, too.

I went with my husband. There was a great selection of cars in the lot so we were able to get everything we needed. It's a nice junkyard (organized well, nice large selection) but their prices are higher than some of the other yards around. It might be a good ideal to compare part pricing before you go.

I used to go only to pull & pay, after going to lkq it was like heaven compared to pull & pay. Cars are spaced out to where you have plenty of room to work, raised up high, and stable. Better prices, friendlier staff, this is definitely my go to parts place now 👍👍

The associate are rude not knowledgeable the lot is un organized tried to buy 2 factory floor mat they wanted $15.00 went to upull&pay got them for $1.99 a piece dont recommend

Highly recommend for all of your car and truck needs the staff is very helpful and polite the pick and pull yard is very neat and clean

It's definitely not what it used to be with the prices on used parts. I'd rather go to to pull n pay

Yard is a lot cleaner and organized than most. A very well maintained lot, and competitive prices.

Lots of cars on black top no mud. need to keep the pictures of the cars updated better