O'Reilly Auto Parts 89048 (n/a)

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ChinookAdventuresRv

I ordered a new fuel pump via the O’Reilly Auto Parts website at a reasonable price and within a week I was able to install it with little trouble. Hint: Make sure you have the wire harness to the fuel pump wired properly and test it so you don’t have to drop the tank twice. Fortunately that process is not that bad on this rv. As far as I know this is the original fuel pump and it lasted 22 years. I replaced it because it was whining but still functioning. The website was convenient but if I need something quick and in a hurry there’s a local OReilly Auto Parts Store near me too.

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Shyanne

The person who waited on me was friendly, knowledgeable, and gave expert advice. Will continue to order my car parts through this company.They are always helpful and their customer service is through the roof.

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ray delarosa

Very disrespectful and unprofessional from the associate to management as Diego was checking me out. Next to me was an older gentleman around 70+. I believe the gentlemen was very calm and polite. The lady helping him was vulgar to the older gentlemen he asked to speak to the manager she said I'm the manager with a rude attitude. That's why I asked you to give me a second with the rude attitude, so I told the manager, you need to have more patience with your customers and not be so rude and disrespectful towards them. Next thing I know, I have Diego, that's helping me telling me that I need to mind my business that's has nothing to do with me. Yes, it does. When I hear someone being disrespectful to an older gentleman, I'm going to say something, as far as him telling me to mind my own business that's not the way to talk to your customers that is rude, unprofessional disrespectful, I get it now I see management do that I guess associate can too. It was the worst experience ever in a retail store, not a way to treat your customers. I would recommend that everyone go somewhere else without shopping at this store unless you support that kind of behavior. What if this was your dad? think about it, would you want someone to speak up for them. I do not tolerate this kind of behavior, and I will not be coming back to the store ever again. I did notify corporate as well. I hope that they investigate and hold these people accountable for their actions. Unacceptable rude and should not be working with customers