T Miller Wrecker Service TX 79101

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harrison hester

My kenworth started having transmission issues in Amarillo and within 10 mins of calling Justin showed and was very helpful and polite and professional. Got me hooked up and towed to a shop and took care of my trailer for me. The price is very was reasonable and the service was amazing I really appreciate the help and treating with respect and getting me out of the middle of the road.

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inspirational photography

After my son's incident. They took care of his truck. We're extremely knowledgeable about the process.Thank them for everything they did

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Bobby

On the positive side, I’ve used them several times and, in the past, their inner-city towing fee was a reasonable flat rate of about $80. Unfortunately, that rate has since increased to $120, which was a bit of a surprise. The main issue I had was when I called to check on the location of my towed vehicle. The lady who answered the phone was extremely rude and unhelpful, insisting she couldn’t assist me without the VIN number — no matter what other information I offered. When I asked to speak to a manager, she put me on hold for 10 minutes and never came back. I ended up calling back and spoke with a gentleman who was polite and quickly gave me the information I needed with just my first and last name. Overall, T-Miller has done the job when I needed them, but the poor customer service I experienced from this particular employee left a bad impression. I hope they address this, as good service makes all the difference when dealing with an already stressful situation.