P & R Towing CA 93901

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Nallely Soto

This is the worst; I've never encountered a place like this in Salinas. They open and close whenever they feel like it, and when you call, they answer rudely; they are very arrogant and disrespectful. I would never use their services again; charging $700 is outrageous.

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Ella Ayay

I have had assistance from PNR towing in the past. The drivers are usually nice. Javier came to tow me one time. He refused to help because the car was stuck in dirt on the side of the road he said this isnt a tow. He didnt understand I didnt want a wench pull i wanted the car delivered to my home as I was taking an UBER. This man, Javier, appeared to be under the influence, he was aggressive and didnt communicate. JAVIER STOLE MY PASSPORT AND SOCIAL SECURITY CARD FROM MY DASH COMPARTMEN. JAVIER ALSO STOLE $60 FROM MY CENTER CONSOLE. I am researching my rights and plan on suing for damages, and to refund the 700 dollars I had to pay to the tow company for 6 and a half hours of being in their lot. This company is disgusting. Go with Xtreme towing, or the business next to it Quality towing. P N R caused me so much pain and suffering.

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Keenan M

I recently had the pleasure of using the services of P&R Towing and I can't say enough good things about my experience, especially with their dispatcher, Alexis. From the moment I called in, Alexis was incredibly attentive and professional. She listened carefully to my situation, asked all the right questions, and reassured me that help was on the way. What really stood out was Alexis's communication. She kept me updated on the status of the tow truck, providing accurate arrival times and even checking in to make sure everything was going smoothly. Her calm and friendly demeanor made a stressful situation much more manageable. When the tow truck arrived, it was clear that Alexis had briefed my driver, Carlos, thoroughly. He knew exactly what to expect and handled the situation efficiently. It was such a relief to see how smoothly everything was coordinated. I'm especially thankful to Carlos for coming in on his day off to help me out. Overall, I am beyond impressed with P&R Towing. The service was fast, reliable, and professional, but the real highlight was Alexis. Her attentiveness and excellent customer service turned a difficult day into a much better experience. I highly recommend P&R Towing to anyone in need of towing services!