Tapatio Auto Parts CA 92154

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Leo Diaz

I purchased a taillight from their website and received a tracking number, but the item was never actually shipped. I had to call multiple times and was repeatedly told it would ship “today,” but it never did. I later called to cancel the order and was told I would receive a callback, but after 4 days, I still heard nothing. I ultimately had to file a chargeback with my bank to start a resolve for this issue. Buyers should be cautious when ordering from this company, as communication and follow-through were very disappointing.

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Luis Amezquita

Poor communication from customer service, I bought 2 wheel bearings that are mounted on the knuckles first one the bearing was bad. Second one I got they sold me the wrong knuckle I asked for a left one and they had it wrong on the inventory since I got a right one. Didn’t know see that it was the wrong side till my mechanic had the car taken apart and I brought the part out. I called them because it had been about 1 hour of me purchasing the part. I asked if I could just swap the knuckles from the first one I bought since the bearing was bad and I would take a video as well. They gave me the OK “don’t worry”. I got to the place again and they hassled me for $10 since they said I’m returning the “wrong” knuckle with the bad bearing from the first purchased. The bearing itself is the actual value of the part not the knuckle since that’s just metal. So at the end of the day I was hassled for $10 and my warranty of the new wheel bearing since they made the retuned of the 2nd one and not the first. So I’m 12 days short of warranty also. Plus I was told they were doing me a “favor”. “A favor” that cost me to pay the mechanic 2x to put the part on and off since they had the part wrong on their inventory.

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Niki Manchev

THAT PLACE SELLS SCRAP and marks it up as Insurance quality grade A. DO NOT BUY ANYTHING FROM THEM. I ordered fender and door online, on pictures parts looked good and the lady on the phone said that I don’t need to repaint them and that they are good “they were all marked GRADE A” I went to pick them up and the staff in the back handled them like they are piece of scrap- thrown with the face down on the forklift bouncing over it. Complete JUNK WASTE OF TIME. ITS GARBAGE, there are one million other junk yards - and on top of that other places are cheaper. Again THIS PLACE SELLS SCRAP