Alex Towing CA 92582

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Joshua Debrask

No one enjoys getting they’re car towed and dealing with expensive tow fees but this family owned buisness saw that my work truck was what paid the bills and worked out a fee I could live with , it was still $1400 but that was better then $2500 or more it could’ve been at 30 days , Alex isn’t one of those greedy tow company’s trying to keep your vehicle , this man understands and cares to help , and he reached out to me first. Honest buisness and buisness man and his boys who are following his footsteps are getting raised and taught the right way. This place is also reasonable and affordable to call for a private tow too, I’ve used him before and that too was an awesome experience. It’s hard to come across genuine people with good ethics these days which is why he earned this review. So happy to have my truck back. Thank you Alex Towing!! Very worth giving them a chance .

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Jimena Duenas

Alex Towing is great! My driver arrived quickly and was very knowledgeable and very customer service friendly. I have used the service a few times over the years and happy to see they are growing. Had me home in less than 20 minutes. Definitely call them if you need towing.

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Angela King

I had an extremely frustrating and unfair experience with Alex Towing regarding the impound of my trailer and boat. The situation began due to a misunderstanding about a “permanent” trailer tag—I was unaware that the state requires a $10 renewal every five years. My boat itself was fully registered and in my name. My trailer and boat were towed while I was actively working on them that same morning, which is why they were temporarily in the street. Within an hour of the tow, I went to retrieve personal belongings from the boat and was denied access. I was told they were closed for the weekend and offered no assistance or reasonable accommodation. First thing Monday morning, I resolved the registration issue immediately by paying the $10 and obtaining a release from law enforcement. I then went directly to the tow yard by 9:00 AM, only to be told I owed $900 for just three days (Friday, Saturday, and Sunday). What made the situation worse was the treatment I received. The employee I dealt with repeatedly claimed to be the owner (which I later found to be untrue), was dismissive, and openly laughed at me when I explained I could not afford the charges. I remained calm and respectful the entire time, yet I was treated with complete disregard. Being mocked in a situation like this is unacceptable and unprofessional. At no point did anyone attempt to explain the charges clearly or work toward any reasonable resolution. Instead, I was met with misinformation, poor communication, and a lack of basic customer service. This experience felt predatory and exploitative, especially given how quickly the fees escalated and how little transparency or compassion was shown. I would strongly caution others to be aware of how situations like this are handled here.