Sunset Recycling Center CA 92336

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Trini Roberts

I’m reading the reviews for this center. And while everyone has their own experience and opinion, I hear a lot of the same complaints with no reasonable response to correct the issue or address the multiple complaints by many. This company seems to want to defend their employees bad behaviors and shady business practices. I value opinions but they’re not my final decision whether to conduct business or not. What weighs heavily on my decision is the treatment and respect by an owner and their employees when concerns are shared (multiple times over). The customer is not always right and there are some people who try to steal from a business - this doesn’t seem to be the number one issue or compliant with this business. What does surface are the poor customer service, business practices, and shady process. A business will succeed far greater when you are fair and honest - by the looks of the reviews (3 stars) speaks volumes, and this business doesn’t align with good standard practices. Also, perhaps complaining to Costco local and corporate may have better results than giving feedback to an owner who’s more interested in defending rather than resolving. Costco listens to their members and community and that they may refuse business with this vendor on their property if they get multiple complaints about them. For me, I’ll choose to visit a more reputable business whose customers and service has better ratings.

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amber ablaka

Very horrible customer care!!they had a parking space open right next to the unit they work in. They friend pulled out from there so i pulled in. One of the workers rushed out and told me that I can’t park there. Right away he blocked it with mty containers. I found a parking spot on the end of the parking lot. I parked there. I put my cans in a shopping cart and pushed it to them. They refused the service because I put it in a shopping cart. … now I have seen people do that before and they took them, because the dude was they friend. I broke my toe and it’s difficult for me to walk. I even get a ride at work from the security guards, because they know I’m in pain. But it’s not about me now. I was thinking that what they did to me was discrimination against me. This 2 dudes on duty was so extremely rude and if no shopping cart excepted and you can’t park next to the unit with space open then how you take the bags of cans and bottles back? If anyone want to contact me , you are welcome. I’m really thinking to get me a lawyer and sue the place for discrimination. I don’t want any of the money but… I was thinking what about homeless people? Are they turning them away because they life is in the shopping cart??? I felt a strong discrimination from this people. I even took his picture and I’m planning to advertise the bad behavior on social media. Top of the ice on this he rudely told me have a nice day. I work for one of the top 2 carriers in this country….. and this behavior is NOT acceptable how they treated me. Ohhhhhhh and I was kind for them to giving bracelets in my previous visits and they took it. And they have a tip jar to ask people to pay! They not deserve any pay for sure !! Management , look in to this and hire someone who actually can treat people like humans and not like a dirt just because I have a broken toe! Yes I’m extremely angry!!!!

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samuel Florendo

Elena treated me like a criminal stealing from Sunset Recycling Company. I had my foot near the scale because she didn't come from her Podium to grab our baskets like she should have and I had to do half her job. I've never been treated like this at a recycling center. I would never come back to Sunset Recycling. If Sunset Recycling would like to contact me regarding how unprofessional your Associate Elana treated me please feel free to reach out and respond. She needs to be fired or retrained. Terrible way to treat your customers. I have a complete video footage on my Tesla if anybody would like to see it from corporate how unprofessional and how I was not standing on the scale and that I had to grab the basket and place it on the scale since she couldn't do her job and then started treating me like a criminal.