Action Towing & Road Service CA 94080

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IZ Z

Very disrespectful dispatcher. Already waited 2+ hours for the tow, so decided to tall them and ask where they were at. Whole time, we were respectful and did not say anything rude. The dispatcher then threatened saying, “Okay, want me to cancel the tow now?” from asking a simple question. Very rude and disgusting. Here’s the best part: They never arrived. Waited 3 hours for nothing. Most plausible reason is because the dispatcher was in a such a petty mood and secretly canceled the tow after hanging up. Ended up having to get a completely different tow company after a great amount of time was wasted.

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Lisa Rogers

The older lady who works in the office, her name is Laney, her attitude was absolutely disgusting. She blamed her attitude on me “because I had attitude first.” The moment my husband and I walked into that office she was huffing and puffing with the most disgusting demeanor. Customer service is NOT where she belongs. Nobody wants to walk into a tow yard and be treated like crap, we’re already going through it enough at that moment.

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Hi.

On July 15th, 2025 around 5:00 PM, I encountered a driver from Action Towing (CA license plate 32882S1) while driving through Los Banos, CA. The driver was extremely aggressive and reckless—tailgating my vehicle within inches, swerving toward my lane as if trying to cause a collision, and repeatedly cutting me off. It felt deliberate and intimidating, possibly due to a political bumper sticker on my car. I called the police to report his erratic and dangerous behavior. As he exited, he made obscene hand gestures that were not only unprofessional but completely inappropriate and threatening. I would strongly caution others against using this company. If this is the kind of person they trust behind the wheel, it raises serious concerns about their hiring practices and safety standards.