The Home Depot CA 94404

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Andrew J. Yang

I was simply searching for a toilet plunger which proved to be a considerable hassle. There was a myriad of staff members hanging out and about, half of them on their mobile cellular devices lumbering about. Two of the staff members proceeded to point me in the wrong direction/wrong aisles. Third time was the charm however. A particularly helpful chap not only advised me to the correct aisle, he gave above and beyond customer service by walking me to the exact section, giving detailed and knowlegeable advice on the various products, and even some helpful tips along the way. This wonderful employee is the sole reason for the 3 stars. The dichotomy between said employee and some of the other staff members was exceedingly vast to say the least. My evening foray into Home Depot, San Mateo, started off with disappointment and disarray but fortunately ended with success and hope for the future. Three stars.

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jose alberto vazquez gomez

The woman that runs the return area just yells colors to the employees to indicate if she’ll accept your return or not. Does she think we all work at Home Depot with her? Lol she couldn’t explain the color system to me so she fell back on a handful of other excuses as to why she couldn’t accept the return. Her choice of work aligns with her competence and educational background. Home Depot 101 apparently. At least Lowe’s staffs individuals with degrees.

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Jonathan Y. Lee

This store feels smaller than the one in San Carlos, but usually suffices when it comes to finding what I need. Although things like concrete retaining wall blocks are less expensive than some other stores, they don't deliver. Ordering things online is another option for those that don't have a large truck to haul things home or to your job site. They use a 3rd party delivery service so don't expect much. My last delivery did have damaged parts within the kit, so buyer beware! As a big box hardware store.... you get what you get. Best to pick up in person so that you can inspect each item personally. Happy building!