AutoZone Auto Parts CA 90504

M

Margarita Iakovleva

Today I visited the autozone to buy a car headlight bulb. I asked an employee for help installing it, but he told me it was “impossible” because an air intake was blocking access to the bulb. He even suggested that I go to a body shop to have the air intake removed just to replace a simple light. This was honestly ridiculous. After that, I replaced the bulb myself in less than one minute, without removing anything at all. I’m very disappointed by how unqualified and misleading the advice was. Employees should have at least basic knowledge of simple car maintenance, or at the very least not give incorrect recommendations that waste customers’ time and money.

T

Troy

Came in with two medium size lead-acid batteries for the $10 core credit, literally labeled "Pb", and I get two grey shirts telling me they aren't eligible for the green battery store credit. (The process where AutoZone sends leaded batteries back to the mfg and gets a more than $10 credit for each core). The exact same model battery I've been taking for this location for years, no questions asked, and suddenly the new grey shirts are spooked. Train them better, alright?

d

db mcd

A few years ago Pep Boys was my go to place for auto parts. Now that they've closed, I had to find a new place. I'm trying to make Autozone next to Harbor Freight my new place but the jury is still out. This place is small but packed with everything. It doesn't seem to be too busy usually. What I do notice is, it's hard to be noticed! I have yet to be recognized in that store. They don't even look. Yesterday I went there to look for Duplicolor paint. No one saw me, I was invisible! Most places could have a higher return of their customers if they only taught their staff to be warm and friendly. Subconsciously the customer says that's a nice store, I'd like to go back. What a novel idea!