O'Reilly Auto Parts CA 94118

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Jade Jimenez

I had some issues starting my car and figured something was wrong with my battery. I took my car to Oreily for a battery check and Henry was extremely helpful. I got home from work really late so I did go in nearing closing time just to see if they were able to accommodate me, and I was expecting that it was too late in the day. Henry was the one who took the time to check out my battery and fixed something that was placed incorrectly. Thanks so much for the above and beyond customer service! I went again several days later and Nicholas helped us out. He was very nice and helpful as well. Thank you Oreillys for all your assistance!

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Marla Blanchard

I was recently referred to O'Reilly's (more specifically I was told to ask for Sean). I have weird water streaks on the inside of my drivers door and my passenger door. I thought it might have been a product I used on the doors to condition the interior. Aaron from Stan Carlson Body shop tried 1 product from his shop and but it didn't work. Aaron sent me to O'Reilly auto parts and told me to ask for Sean, who I believe to be the manager and said tell him "Aaron" sent me. So off I go to O'Reilly's, I did meet w/Sean and BAMM, Sean new exactly what to do and even tried the product on my car doors. IT WORKED and I couldn't be happier. Cruxt of this whole updated review is to give a shout out for the extraordinary Customer Service both businesses provided. Something that is sorely lost these days ~ BUT, clearly it does exist and always needs to be recognized ! Tell Aaron I sent you, if you need great honest customer service for your vehicle.

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Richard Springwater

I removed the battery from my son’s car and brought it in to O’Reilly, after trying and failing to recharge it. I asked the clerk to check it but I assumed it was dead. The battery was at 8 volts and the clerk said he’d need to charge it in order to test it and I should come back in an hour. I returned later, sure that I would need to buy a new battery, and the clerk said the battery was fine and handed me the recharged battery. I was staggered that they didn’t try to sell me a battery and I’ll be loyal to O’Reilly’s going forward.