AAA Trucks and Auto Wreckings-Local car Junkyards CA 93534

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Joycelin Orellana

Wow if there was ever a time when you could say "you get what you pay for" but both what you get and what you pay are outrageous, the time would be now. This is clearly a scam more than a respectable business and I would highly advise any sane person to AVOID THIS PLACE AT ALL COSTS! Use ebay to get your parts instead! First off, these people wanted to charge an outrageous amount for just a few parts for an old celica belonging to my nephew. After my husband laughed in their face they lowered the price but it's honestly still very high. We paid it and said well at least we will get the parts fast since they assured him the parts would be ready for pickup the following afternoon. The following day my husband picked the parts up for my nephew and brought them to him so he could install them on the car. Well it turns out THEY DIDN'T GIVE HIM ALL THE PARTS!! They intentionally left out the radiator, coolant housing, and headlight brackets. After calling them out on this, they said "oops, we can give you the radiator and coolant housing today but you will need to come back on Monday for the headlight brackets". Well guess what day it is? It's nearly closing time on Monday and now that we were gonna head there to pick up the headlight brackets, they are saying "come back tomorrow morning". So these trolls are literally trying to see how long they can hold off on taking out a handful of screws just so they can make a little extra change by ripping my nephew off. This is such poor customer service and I am honestly considering filing a police report at this point for breach of contract since we have a receipt in writing that includes the parts that were paid for and yet this supposed business is trying to pull a fast one on us. So shameful. Please stay away from this place.

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Daniel Williams

Genuinely the worst experience I've had almost anywhere, bordering illegal. For context, this place isn't a regular pick-n-pull, you have to find the car, take pictures of the parts you want, and hope to God you are getting everything you pay for. This is already a stupid way to do business. In essence, the issue is that these are awful terrible people looking to rip off anyone they can. We had to wait nearly a week to get everything we had already paid for, as they tried to weasel their way out of giving us all of our items, at every single step of the way. To start, once we found the car an hour later in the giant mess, we told them the parts we needed and the guy there quoted us a price so HILARIOUS I genuinely laughed in his face. After I was done laughing, they dropped the price a few hundred dollars. Should have been my first sign to leave but my nephew needed these parts ASAP. My nephew was paying for these items and was okay with the price, so we (over)paid $700 and left. They told us to come back tomorrow for the parts. Fine. The next day, I come to collect the items for my nephew, as he was unavailable at the time. I don't discover until I'm already on the other side of town that we are missing 2 whole items. One of them an exhaust manifold. Now I have to go back and waste time and gas to get the missing items. This is the 2nd of 3 separate trips I have to take to this godforsaken place. Once we arrive with my nephew, the front desk person tried to play dumb, saying we didn't order those things, which is already off to a HORRENDOUS start. Thankfully we took photos of the original price breakdown and had the receipt (written in chickenscratch) to prove we bought these items. Absolutely wild. And THEN, he starts blaming US somehow for not getting all of the items! HUH??? And that's not all. He then proceeds to explain that the person grabbing the parts, simply didn't take them out....as if that's an explanation or reason for not giving us what we paid for already. He just kept stating "Well he just didn't grab it then." as if that was a reason. The amount of mental hoops and explanations this dude went through in 20mins to try to justify not giving us our items is DISGUSTING. Clearly this person wasn't going to help us. This is also closing time, and we see mechanics leaving. So we stop one and he was very helpful. HE ended up giving us the exhaust manifold we paid for, as it was sitting right there waiting for us. Suspicious how easy that was... Clearly they were hoping we'd just give up. Even still, we are missing ANOTHER item and at this point, I'm ready to file a police report for theft. The worker at the front desk seems disappointed we circumvented him to get our items. So we told him that we need our last missing part or a refund, otherwise we are filing a police report for theft. SOMEHOW, suddenly, their memory kicked and they knew what part we were talking and that it will be ready Monday morning. This is Friday end of day, and now we have to wait until MONDAY to get the item we paid for, days ago. Unsurprisingly, Monday comes and they don't have it. Another "it will be ready tomorrow". I tell them: "If it is not ready tomorrow morning at 8am, I am filing a police report then and there." To my surprise, we finally received the items we paid for, after nearly a week and a few fights later. I don't know how these people at the front desk look themselves in the mirror everyday. The amount of deception and full-blown lying to my face is abhorrent and borderline illegal. I will absolutely will be reporting this company to the BBB and CA Licensing board. Funny how suddenly now they know exactly what we ordered after threatening legal action. I shouldn't have to fight and threaten a business to get what we had already paid for. This is the worst experience I've ever had anywhere, and I hope you don't make the mistake of giving these awful shady people your money.

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Frank Lopez

These guys are always friendly and helpful. They can get you most parts ready for pick up within an hour. Best prices in the AV.