Coastal Pride Towing, Inc. CA 92113

B

Brian Hugaboom

The staff was actually very friendly and helpful. Having your vehicle towed is stressful but they didn't actively make it worse.

j

james mabie

They will upcharge you and leave your parking brake on while they tow it, damaging your car. Terrible business.

j

junior Military

These people are criminals. They want to get your money however they can instead of focusing on the service they are supposed to be providing. I was ready to pick my car up on friday but nobody was there. Fast forward to Monday. I called several times again. (about 15 to 20 times) and it went straight to voicemail on a Monday afternoon. The guy was just inside chilling. I banged on the gate before he eventually came out. Didn't apologize at all. They charged me close to a thousand dollars ($1k) for holding my car for a few days. (from Friday to Monday) they intentionally do not "release" cars on the weekends just so they can charge you more money for holding it through the weekend. The guy was so rude to my wife and he refused to release my car even after I paid the complete money and gave him all the documents he asked for and he already confirmed them and made copies. He said he didn't have to release my car. I called the cops on him and when he saw I was on the phone with the police, He quickly processed the documents and released my car. To insult me and my wife even though we were calm the whole time trying to understand the charges just because he is hiding behind a tiny window? I would NEVER do business at all with this company and I hope no-one does. If I could give zero stars, thats what I would give