OCRV Center CA 92887

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Melissa Gallarzo

Absolutely outstanding experience at OCRV Center! My Mercedes Sprinter van was in a serious accident with damage to both the front and rear. Mercedes dealership even told me to find a specialized body shop myself. After searching for a sprinter van repair shop in orange county online, I chose OCRV Center, and I'm so glad I did! Jim, Egor, and Sam were incredible from the start. They made the entire insurance process completely hassle free. I just provided my claim number, dropped off the van, and they handled everything else, including direct communication with the insurer. Four weeks later, I picked it up, and you literally can't tell it was ever in an accident. The bodywork, paint matching, and overall restoration are flawles! It literally looks brand new! The team's communication was excellent throughout the whole process with regular updates that kept me in the loop without any stress. In a nightmare situation like this, OCRV turned it into a smooth, positive experience. Highly recommend them for any sprinter collision repair! They're true professionals. Thank you, Art, Jim, Egor, Sam, and the whole team!

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James Trim

My experience with OCRV Center has been absolutely exceptional, and I want to give special appreciation to Egor for how well he handled everything from start to finish. I’ve been struggling with an issue on my RV for YEARS. Other shops either misdiagnosed it, temporarily patched it, or told me it was ‘normal.’ OCRV Center was the only place that didn’t just fix the symptom — they actually found the real underlying cause and came up with a permanent solution. That alone sets them far above every RV repair shop I’ve ever dealt with. Egor took the time to really listen to the problems I’d been having and didn’t brush anything off. He communicated clearly, explained the process, and kept me updated throughout the entire repair. The technicians here are on another level — extremely knowledgeable, professional, and detail-oriented. They didn’t stop at the obvious repair; they dug deeper, diagnosed the root of the issue, and repaired it the right way. My RV hasn’t run this smoothly in years. The OCRV facility itself is impressive — clean, organized, and equipped to handle anything from collision repair, fiberglass and body work, paint, electrical, solar system issues, mechanical repairs, roof work, upgrades, diagnostics, trailer service, and full RV rebuilds. I can confidently say this is the most capable RV repair center in Orange County. What stood out most was how honest and transparent Egor was throughout the process. He never overpromised, but he absolutely overdelivered. The team didn’t just fix the problem — they restored my confidence in my RV. The repair was done correctly, permanently, and with an attention to detail I haven’t found anywhere else. If you’re tired of quick fixes, misdiagnoses, or shops that don’t take the time to get things right, OCRV Center should be your first stop. Their technicians are true experts, and the customer service is unmatched. If you come here, definitely ask for Egor — he cares, he communicates, and he makes the whole process stress-free. Five stars is not enough for the quality of work and professionalism here.

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Eric Chang

An incredibly frustrating and disappointing experience. I left my van for about $19k of various repairs, was quoted in writing that it would be a 3-week job. My requests for updates were repeatedly ignored for weeks at a time and when answered I was given vague promises that work would be completed soon. Fast forward 4 MONTHS later - and I was forced to tell them I would stop by to pick regardless of the state of my van. They did a rush job to complete the remaining work in the last couple of days - and I even had to wait an extra 2+ hours at the shop while they completed the last bits. However, several items were left partially completed (e.g., A/C installed to work on shore power, but not connected to work on the lithium battery build -which was the entire stated point of going lithium in the first place). Worse, several items were never completed, but my final bill charged several hours of labor for said uncompleted work! In my mind, this is an unacceptable oversight at best, and fraudulent at worst. Perhaps the most frustrating were my interactions with their manager, Jim. He took an unprofessional tone, and essentially gaslighted me, making me feel like it was my fault for everything. My interactions with him were unpleasant in the extreme. In the end, I received a discount on the work - but I have lost several months of use and enjoyment of my van (missing one planned trip), and now I have to bring it elsewhere to finish the work, losing yet more time. Finally, I trusted OCRV for a dashcam install - they recommended a dashcam which I have been unable to get working and which I am now finding out has terrible reviews online, including for support. I am currently at Newport Sound in Costa Mesa getting a different dash cam system installed. I will concede that the paint and body work they completed seems good (I have not found any issues as of now) and the lithium build seems to work fine, minus the noted A/C connectivity issue. But overall, the entire process was just terrible and a source of constant stress and frustration. Unfortunately, I cannot recommend them and would warn anyone considering entrusting their RVs to them - sufficiently so that I was moved to write this review. If I could give zero stars, I would.