To & Mo Towing CA 92651

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Pourya Hedayatnia

This towing company damaged my car during a tow and has completely ignored my attempts to resolve the issue. My built-in front and rear dash cams captured clear footage of them causing damage to my rear bumper and improperly strapping underneath my front bumper. Despite reaching out, they have not taken any responsibility or responded to my concerns. I will be taking legal action to hold them accountable. If you care about your vehicle, I strongly advise against using this company. There should be a lawsuit for this pattern if anyone had / has the same experience. We as consumers should get together.

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Alex Aste

I caught them trying to tow one of my Porsches last night outside my townhome in Irvine. I was able to sit in the car to prevent them from towing, and the driver immediately demanded for a drop fee. Remember folks, they CANNOT request such a thing, and they CANNOT tow a car with a person inside. All I had to do was to simply sit in it, and scroll on my phone while wasting their time. Be polite, but firm, and do not give in their demands for any type of fees. Also, needless to say, do not try to drive off while hooked as it would mess your car up. All I did, as mentioned above, was to just turn the car on, get a little bit of heat going, some music, and patiently waited for the tow guy to make a decision. He ended up calling Irvine PD. Guess what happened next! The police told him he had to release the car immediately! Initially the driver was difficult stating he had no power to unhook it, and that he had to call his boss, but thanks to the police on scene, that decision was made pretty quickly. I overall wasted 20 minutes from the moment I sat in my car to when it was released. Remember to sit in the car ASAP, be polite but firm, refusing to pay any made up "drop free", and let justice take its course. Please note that this information is intended for informational purposes and should not replace legal advice from a qualified attorney. California Vehicle Code 21712 prohibits car behind towed while people are inside. If a vehicle owner returns to their vehicle before the tow truck has left the parking lot, the tow truck driver must immediately and unconditionally release the vehicle. CVC § 22658(g)(1)(B). The tow truck driver cannot demand payment to release your vehicle. Failure to release a vehicle despite an owner’s request is a misdemeanor. CVC § 22658(g)(1)(C). It's all in the timing. Get in the car ASAP, refuse to get out, and refuse drop fees. Again, be polite and firm. After your initial demands, stop engaging with the driver. Time is on your side, not theirs. P.S. Thank you so much to Irvine PD for the help!

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Jurnee Gray

I just wanted to extend a huge thanks to the team working in the office this morning. My mother and I visited on 8/10/24 at 10:30 AM, and both Jose and Anthony provided us with exceptional customer service. We’ve never had our cars towed before, and they were patient and helpful in explaining the entire process. Despite the stress that often comes with their line of work, they maintained positive attitudes and made our experience as smooth as possible. While I hope I never need to visit the facility again, I wouldn’t mind returning due to the excellent service we received. Thank you again!