AutoZone Auto Parts CA 93442

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Beverly Whitaker

Ref# 02805-806965-260220-2 Date: 02/20/2026 Good Crew! Didn't catch the girls name that got my windshield wipers and checked me out. However, she was so helpful and courteous. She apologized to me, when there was a few seconds wait while she finished up something at the register. I appreciate that she not only acknowledged me, but also made me feel she knew my time was important. Chris was so kind and pleasant! He installed my wipers for me and genuinely seemed happy to do it. Nice to be treated kindly and not like an inconvenience. Very appreciated! Beverly Whitaker

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Alex

Half of the staff is completely incompetent: couldn’t even process a simple purchase and refund. Several employees saved the situation with their competence and efficiency (Brian and another long-time employee) in passing but the paradigm of completing a purchase then leaving the customer waiting while they help a whole bunch of other people before they give the customer the item they purchased is ridiculous. Once the transaction is initiated, it should be completed and done so correctly before moving on to the next customer. Also, rather than futz around trying to complete a transaction with an item they know nothing about, for the love of God, just seek out a colleague who DOES know what they are doing and do it right from the start. The incompetency trying to find the correct item (even given the VIN) and then charging for the wrong item (even though the customer is telling her from the start that it’s not the right item) then not being able to process the refund properly— well it’s just mind-boggling. Please please train newbies better or keep a close watch or something. Would have been zero stars were it not for Brian and the other gentleman who stepped in when she was over her head. But won’t go back to that auto zone. Can’t afford wasting 2 more hours just buy and install a new battery. Would rather stick a fork in my eye than have to deal with the woman who “helped” me

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Jennie Dicks

I was just in here to find something to help light up my Horse Trailer Bar. I forgot my battery pack at home. Michael was beyond helpful. He showed me different options for lighting and helped me compare each of them. I was stressed out and he really helped me out. I was a pro purchase a couple lights. Thank you, Michael, for your help!!