O'Reilly Auto Parts CA 93654

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Armando Chavez

Ive been a customer for over 10 years and today i experience bad service not to me but to a customer. I was wating in line I over heard the frustration a customer had while trying to find a part for his vehicle and the worker doing the bare minimum to help out with his problem. I understand customer service because I to am a business owner. Brandon needs to understand how to navigate through customers in a better way especially those who are spanish speakers than just giving them the boot and no solution to the customers confusion or problem he or she may be going though.

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OLD SKULL

This place is fantastic and very knowledgeable. Great customer service and very,very helpful. Cesar and Brandon are so professional and both have great attitudes as you enter the store. I really recommend this parts store ...they should get raises for going above and beyond to help out customers. I give them,2 thumbs up! (FF)

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Lance Granum (TheDudeRN)

Omicron outbreak going on not one mask on any of the staff. While the masks may be low value I didn't like the idea they didn't want to protect the public. Staff were nice and able to get the parts for one of the cars the kid didn't know how to get the hard to find part. No offer to special order. So they are more like a clerk than a genuine parts man.