A Better Bid Car Auction CA 92316

B

BinaryLogician

I've purchased 8 cars through Abetterbid over the last few years. I've never caused a problem. I've always paid in full, no delay. I've been a good customer for them. Back in October 2025, while thumbing through the live auction to see the car I was planning on buying, I accidentally touched the bid button on a random car. Total accident. I wasn't watching the car. I had no interest in the car (2017 Ford Focus). It wasn't even in California. I only purchase California cars. Total thumb accident. It was a car no one was bidding on, so I won the auction. I immediately contacted customer support and explained the situation. They said there was nothing they could do; and they wanted me to pay for the vehicle or they would levy a penalty fee of $1200! and keep my $600 deposit! I called and emailed several more times asking for "customer service" help. I mean, I've purchased 8 cars through them! They were completely unsympathetic and they refused to do anything. They said, Pay $1200 to get back my $600!! Well needless to say, this ordeal has blocked me from using Abetterbid to buy cars, because of their ridiculous policy. They need to do..."better" for their customers.

L

Landen Remsburg

DO NO USE THIS COMPANY So i buy a car on their website, its clean title and a steal. While the car is crashed its clean title value is far surpassing any money id put into it for said repairs. Emphasis on the clean title aspect. I receive the car, and i rebuild the car as it was crashed. 4 weeks later after all repairs are finished and the car is in sale condition they reach out and mention “ hey the title is no clean its rebuilt, do you wanna keep it “ clearly im in a bad position because they misrepresented the title, and i spent thousands repairing this car under the guise ill make clean title money on it. I ask to keep the car plus compensation for the misleading listing. They offer 500$, which i personally was offended by. I filed a court case for an undisclosed amount but what i was owed based on market values and repairs. After this they were served at filed no response. I now have a default judgement in which case they still refuse to compensate so i will be domesticating the case in florida and garnishing their bank accounts. As a buyer you have power, just use your brain. I will get the amount i want regardless of their lack of care or understanding. DO NO USE THIS COMPANY EVER. They finally just sent my title after roughly 2 months ( past the legal threshold)

M

Michael Bradley

Purchased a vehicle in which the misrepresented the title status, this was only weeks after receiving the car. Reached out to customer service to discuss and was not supported. Resulted in additional action needing to be taken. I was a repeat customer and over all enjoyed my experiences but this one takes the cake. I would avoid them at all cost!!!!