Pine Valley Auto Repair CA 91901

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Carla M

⭐ 1 Star (Zero if I could) Zero stars if it were possible. Very disappointing and dishonest experience at Pine Valley Alpine. Jose have no shame at all. I went in for a smog check and paid $79. My truck failed for minor issues that were easy to fix. They said they could handle it, so I left my truck there. After two days, they never touched the vehicle and Jose called me and say they are working in your truck NOT TRUE ! Jose then called and suggested me thsr I needed to replace the catalytic converter,When I questioned him, he changed his story and blamed me, Just excuses. The truck only needed a simple fix and cleaning. Then Jose charged me $168 for an “evaluation fee” even though no real work was done. Absolutely NOTHING then I took my truck to another mechanic and they fixed everything in 2 hours. No catalytic converter needed. I will never come back. Zero stars if possible.

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Hailee Wollard

Where do I begin. Took me a long time to make this review. I took my 2017 Chevy traverse in and I told them I believe my transmission was shuttering (troubleshooting) and for an oil change. They told me it was my engine mounting bolts, $1300 later, still shuttering and was 100 percent my transmission and not my engine mounting bolts. They also were a quart short on oil when they did my service. My oil light came on shortly after getting it and I almost thought I was leaking oil or something but nope, just low oil and I added some and it’s been great ever since. I was also given a quote for a smog over the phone and they tried charging me about $10 more in person. They did honor over the phone pricing but what the heck. They have done me dirty so many times and it’s sad not to be able to trust a small local shop like this. They were too busy to care and scammed me.

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laura murphey

I brought my car in to be smogged. They were friendly, personable and quick I would highly recommend them to anyone in the alpine area.