AutoZone Auto Parts CA 92672

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ANTONIO G

The team at this location is awesome, super friendly, supportive, and always professional. I really appreciate their service and will keep coming back.

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Emily McKillip

Worst experience I have ever had at an AutoZone! First of all, this place if full of teenagers who do not have any experience in customer service. I came here to exchange my car led lights that I bought the previous night because they didn't work. I called prior to make sure they had the lights I wanted, they confirmed. When I got there they did not have them, I assume they didn't check. The parking lot was full of teenagers which the employees were hanging out with. It felt more like a hang out spot than an auto shop. The employee Maxwell, for some reason started a return asking for my credit card and ID. I was questioning why he was doing all of this if I was going to leave to a different store for the exchange. He input the information with assistance from another employee and said it was a suspicious transaction and they couldn't help me. I asked for my items back so I could go to another autozone for the exchange, since they didn't have my item. By the time I got to the next store (in a rush to make it there before closing), I was informed by the employee that the other guys at San Clemente called them and told them not to provide me service. Wasted time, wasted gas, wasted money. Completely unprofessional experience. DO NOT GO HERE

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Quentin Bald Eagle

Zeke is extremely helpful! Great attitude and positive demeanor, ask for Zeke if you have any questions super helpful