Art's Automotive CA 94702

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Kevin C

While I haven’t brought my car here yet, my phone call with Luke today convinced me to come here with my cars moving forward. He advised me with detailed and thoughtful answers on what to do for my Subaru engine failure, dramatically increasing my confidence about my pathway forward with the car. He gave me transparent quotes and thought through the full set of possibilities rather than pitching the lowest number. This is the kind of customer service I’m looking for in a shop and it’s hard to find.

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Jamie

Lute and Chris were both great! I like to know in detail what’s going on, and they were more than happy to answer all the questions I had! They were both great at communicating, and are clearly passionate about their work. Driving feels pristine now. I was relieved at the lack of BS or upselling. They were very specific about what service options they were recommending and why. The several points where I might have anticipated a potential upsell, and they consistently did the opposite. EX: “We could replace this for a few hundred bucks. But if you don’t mind just taping it up, you can just do that instead and keep an eye on it.” I didn't mind, and they even offered to help tape it up! Most importantly I never felt pressured, or at all steered into paying for higher cost ‘quality of life’ options. Nothing on my invoices felt frivolous or gouged. Prices were competitive, especially given the area and quality of work. I've brought two cars here, and will be returning with both.

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Paul Wolfteich

We were in town briefly to see our daughter at school. We noticed a problem with the headlights on her Mazda. They took the car right away and solved the problem. Much appreciated.