CALIFORNIA COACH TOWING CA 91789

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Benny To

I used this towing company through AAA to move an inoperable vehicle from a friend’s house to mine, and the experience was disastrous. Not only did the driver leave before we were ready, but they were also negligent and failed to follow basic safety protocols before departing. As a result, the driver’s side door swung open during transit, causing major damage to my vehicle. Upon arrival, the driver also hit my front fence, causing further damage. Despite providing video and photo evidence, the company has given nothing but runarounds. Weeks went by without payment for either the fence or vehicle damage. They then had the vehicle towed to a body shop, during which miscommunication and negligence led to hitting my fence again and damaging my neighbor’s vehicle, all documented. The body shop later confirmed that they couldn’t repair the vehicle for some reason, so we settled on a payment amount for the damages and had the vehicle towed back to the towing company’s yard in the meantime. I still have not received any payment and I’ve been actively trying to retrieve my vehicle, but it remains in their possession. Every scheduled tow, both to the repair shop and back to me, was handled without regard for our time. We waited all day and they repeatedly rescheduled for vague reasons like rain or “tow yard issues,” and it’s clear they have no respect for customers’ time. This company has demonstrated incompetence, negligence and a complete lack of accountability. Even a simple make-good situation became a nightmare under their care. I strongly caution anyone considering them for towing services as you risk damage, delays and a company that shows no regard for your property or time.

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Jeanette K.

Yesterday I broke down in a really tricky part of the freeway. Because of a miscommunication to the driver, he had a hard time finding me. Although it took over forty five minutes for him to find me, i really appreciate that he didn't give up and leave me stranded, especially because I didnt give him clear directions.

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Joelanda Presley

I’ve been a member of AAA for 50 years and needed a battery replacement on my vehicle. Well, I have had California Coach respond to my mechanical needs. But, not as quickly or as courteous as Hassan did today!!! He represents them well ?