Parts Authority CA 92399

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Evelyn Torres Nowak

My husband came in to test a battery that was purchased at the Banning location a week ago. He was treated so poorly by the employee there. He is a tall, older man with gray hair. Completely unhelpful and so rude. Being in the automotive industry for over 30 years we are shocked by his complete unprofessionalism. Will never step foot in this place.

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Zach Smith

I have yet to know the quality of the machining that the machinist did but his attitude is terrible. He treated me like I didn’t know what I was talking about from the time I walked in. The whole time he had a scowl on his face. Everything I said was contested in a combative way. Furthermore I was told that I could come in on a Saturday to pick up my heads and he had neglected to tell the front desk this or to place the items where they could access them. He wasted my time. I used to use John Johnson for machine work and this was the next closest place when he retired . Do yourself a favor and avoid parts authority for machine work . Absolutely terrible customer service.

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Miguel Alcantara

Every time I go to call it’s a 20 -30 min hold time but when you go in the store it’s empty not sure what is going on with that