Honda of Downtown Los Angeles CA 90037

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Saul Guerrero

I visited Honda of Downtown Los Angeles this past Wednesday and let me tell you I had the most amazing and wholesome experience. Where can I even get started, the minute I walked in the door I was greeted by Scotty. Scotty is then man!!! Honestly, Scotty made my experience here amazing. I came here with low hopes of getting a car but, from the first moment all Scotty said was I’m gonna get you in a car today and we’re gonna set you up with a good deal. Little did I know that he was right. He helped me look from different variety of options in the lot. Until I found something nice, economical, and comfortable for its price. Scotty provided us with excellent and outstanding customer service, from bringing us water, coffee, and popcorn to treating me like I was part of his family. I never had an encounter with any sales person than how I did Scotty. Also, the manager which I forgot his name but sealed the deal with Scotty was a big help by setting us up with a good price and deal for the vehicle we purchased. Therefore, if you’re looking to purchase a car soon, you have to come here and look for Scotty. I will assure you, you’ll leave with a car that’ll you’ll love for a ln outstanding price! Scotty if you’re reading this bro, thank you so much for everything man I appreciate you!

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Ronald Roberts

Genaro Bravo provided excellent service during a frustrating situation with my vehicle. When my car required recalibration and the process took several hours longer than expected, he stayed professional, calm, and supportive throughout the entire experience. He communicated clearly with me, made sure I understood what was happening, and helped arrange a rental vehicle so I wouldn’t be completely stuck. He went the extra mile by helping me get a complimentary car wash and detail, which I truly appreciated. and a rent as far to even buff some of the scratches out my car, which was like an amazingly dope of a thing to do. I had work obligations and the delay was stressful, but Genaro handled everything with professionalism and respect. His attitude made a difficult situation much easier to deal with. I highly recommend asking for Genaro Bravo if you visit Honda Downtown Los Angeles. He represents excellent customer service and professionalism. Five stars.

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brenda mena

Hondaaaaaaa of DTLA!!! I just want to say THANK YOU SOOO much for the most awesome and unique experience especially to my salesman Andres! This man truly heard me, understood exactly what I was looking for, and EXECUTED the plan perfectly to get me into my Honda Prologue ? From start to finish, the entire process felt smooth, positive, and stress-free. Andres was patient, honest, and genuinely cared about helping me make the right choice not just making a sale. I never once felt rushed or pressured, only supported and confident in my decision. If you’re searching for a dealership that actually listens and delivers top-tier service, Honda of DTLA and Andres Garcia are the way to go. I couldn’t be happier with my car and my experience. Highly recommend! ?✨