O'Reilly Auto Parts CA 92691

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Lauren Rjahhovski

I am the manager for an auto repair shop in Lake Forest, and occasionally use this location. Particularly, I want to mention Kenia in the parts or wholesale counter. Working in automotive service for a long time now, you get to learn that knowing about cars is not exclusive to male or female these days, but for many working in the business, you often encounter that the employees are just working - they don't know anything or take an passion or interest in cars and how they work. So I have dealt with both males and females who just don't know anything, and it's rather disappointing. Everyday customer are relying on their expertise. Kennia is amazing. She is thorough, detailed, and goes out of her way to help and find other solutions, proactive, when me, a little shop - is in need of something. She is very knowledgeable. It doesn't take a lot for someone to take the extra step - and it shows. She doesn't have to, but she does anyway. Too many times, these days, we all become satisfied with doing the bare minimum, and don't think about the business or where our heart is it with doing the right thing and the best job we can. I pray she receives the recognition she deserves, because she makes it a pleasure to work with - you can trust what she does and recommends. Great job!

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Enzio Rangel

Went to pick up some parts they were the only store to have my parts in stock the same day. Met with a young gentleman named Victor. Very kind and helpful he took the parts out of the box to verify it was correct strongly recommend for your parts.

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Hollyann Bliesath

Going to O'Reilly's is a breeze! They had everything I needed for my car and assisted me with a few things out of my car which was very helpful. Their prompt customer service makes it easy to find anything in the store. It's always a quick stop.