Whole Foods Market CA 90265

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Danielle Dutcher

Whole Foods Market Malibu is one of the cleanest and best-run grocery stores on the Westside. Parking is easy, the store is bright and beautifully organized, and the staff is always friendly and helpful. The Amazon Return kiosk is a huge convenience, and I love how many local and organic options they carry here. The meat and seafood departments are excellent, and the fresh flowers and produce consistently look great. A really well-managed store — always a smooth, pleasant shopping experience

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The Divine Unscene

This is THE WORST WHOLE FOODS. What a joke! The staff never says hello, goodbye, nothing. It’s very strange and off putting. Management, I would advise you tell your staff to be friendlier, it’s very odd. Next… The pizza SUCKS at Malibu! Always old and fried! Much better at other Whole Foods locations. Next… Why is the coffee and smoothie counter ALWAYS closed? Last, (I could on and on) the paper towel dispenser is ALWAYS empty! Maybe add a foot door opener so we don’t have to touch the bathroom door handle every time. Get it together Malibu staff! ?

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Joey Jameson

Sadly I must agree with other reviewers on here; this is one of the saddest Whole Foods I've ever been to. I visit family a lot in Malibu and they frequent here and for me it's always unpleasant. The store is small. That's not a bad thing though even though the selections are more limited. The hot bar is sad. The juice bar is seemingly always closed or on break. The carts are dirty. The staff is the worst of it though. The cashiers are always eating, on their phones, sitting down, and just overall unfriendly unless they are having personal conversations amongst themselves. That I find to be inappropriate. There's an older lady that works there, Natalie, that is always goofing off and talking with the rest of the staff--sometimes you catch her on a good day and she pretends to like helping the customer. An older Hispanic woman who is on the larger side; she's friendly but I often also hear her conversations with her cursing and saying inappropriate things. There's a goth girl who is always flirting with an Asian man and on her phone or sitting down....a girl with long hair and glasses that's always eating at a register and rude.... The saving grace of the cashiers is a nice Hispanic lady with red hair. She's a delight. I'm sorry to not remember her name but we always try and checkout with her if she is there. And a goofy older guy who is usually at self-checkout. He's very friendly. There's also a nice guy with glasses, Mike, in the wine department that we enjoy dealing with. He's very personable and knowledgeable about the products they offer. Then you walk the aisles and you see the grocery people doing the same thing! On their phones while stocking, goofing off instead of helping us try to locate things... Most of the time the people at the deli counter ignore you unless you make a fuss or are willing to stand there for minutes on end. I don't know who hires the staff around this location but they're by far the most unprofessional I've encountered. I think management needs to revaluate how it trains it's staff. I understand Malibu culture is laid back but it's still a customer service business. If you do not want to help and serve the customer then perhaps you should work elsewhere. Your bathrooms could also be cleaner. They tend to smell and break a lot.