A & I AUTO INC. 76119

K

Kimi Murray

If I could give less stars, I would. This place is highly unprofessional and rude. They answer the phone while still having conversations with other people in the background and then get mad at you when you don’t say hello back. I called to see if they had a part for a 2001 car and the man on the phone gave me a song and dance about how it would take too much time for him to go and pull the part and how he would have to charge me if he had to pull the part and how that was a bother for him as well. I had to finally level with the guy and say that I would pay for him to get the part and that’s when he agreed to go and look to see if he had the part. I called back later (2 1/2hours later) and got the same type of answer on the phone but this time with a woman who then cut me off for me to talk to the same guy from before. He was condescending and told me he needed time to go and look at his junkyard to even see if he had the part and that he would call me back in 30 minutes. I write this review 1 1/2 hours past my second call and the store is already closed. Don’t do business with these people.

B

Blair Walker

After a quick search they had what we needed for an all wheel drive Honda. They took our CC info, pulled the parts, called us the next day to say ready for pickup. No problems at all. Infact, there was a line of people but I was still greeted and when they knew I was there for pickup they got extra help to get checked out and loaded up. Thanks for the fair prices and terrific service on hard to find AWD Honda parts!

M

Mira Ben

I searched high and low for a replacement sun visor. Called these guys and they were right on!!! Great service and price. Highly recommend them!!! Thanks